Coach​/Ops Mgr Trainee

Position Summary

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations utilizing technology business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.

Manages and supports customer service initiatives, such as community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high‑quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit and Loss) statements, managing and assisting in budgeting, forecasting, and controlling expenses to confirm they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.

Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and achieve company growth potential. Coordinates and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, identifying improvement opportunities, demonstrating adaptability, and promoting continuous learning.

The hourly wage range for this position is $34.14 – $36.06. Additional compensation includes annual or quarterly performance bonuses and may include Regional Pay Zone (RPZ) based on location.

• Washington State:
  Differential to meet legislative:
  Coach Trainee - $4.81 (Hourly)

• 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell ammunition with state‑specific requirements, a current state‑issued Certificate of Eligibility may be required.
• Requires attendance and successful completion of all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings).

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

9000 NE Highway 99, Vancouver, WA , United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

All associates are eligible for 401(k) matching, our stock purchase plan, medical, vision, and dental coverage, paid time off (including vacation, sick leave, holidays, parental leave, jury duty, and voting), short‑term and long‑term disability, company discounts, and legal‑leave pay. Walmart also offers a Live Better U education benefit program covering tuition, books, and fees for approved courses and certificates. Associates may receive a Walmart+ membership, which includes free store delivery and shipping, fuel savings, and video streaming.

Additional benefits include paid PTO/PPTO, benefits beyond paid sick leave requirements, and policy‑specific benefits as applicable.