Store Counter Sales

NAPA Counter Sales Associate

Location:

Vancouver, WA, USA

Employment type:

Full time (Hourly pay $19.25, pay progression within 12 months of hire)

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
• Use parts knowledge to assist other NAPA team members in answering customer questions.
• Deliver outstanding customer care and interactions with everyone who comes into our NAPA Store.
• Maintain customer focus and high energy in our fast‑paced stores.
• Welcome retail customers into our stores and engage to provide a positive consumer experience.
• Use technology (computer, cash register, telephone, and paper catalog system).

• Valid Driver's License.
• Previous experience in a parts store or automotive industry, or willingness to learn all things automotive.
• High School Diploma or GED; technical or trade school courses or degree is a plus.
• Excellent verbal and written communication skills.
• Love fast‑paced retail environments.
• Great listening skills and empathy for customers.

• Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, or auto body/collision.
• Knowledge of cataloging and/or inventory management systems.
• Customer‑centric mindset (external/internal).
• ASE certifications.

• Competitive pay.
• Outstanding health benefits and 401(k).
• Stable company—Fortune 200 with a family feel.
• Culture of promotion from within, using creativity, solving problems, and varied career paths.
• Great training and ongoing development with support from leaders and teammates.
• Employee stock purchase plan, tuition reimbursement, professional development opportunities, wellness programs.

This position offers an hourly pay of $19.25. Many hourly positions have pay progression with set starting rates; you reach the top end of this range within 12 months of hire. Other positions: starting rate determined based on individual skills, experience and qualifications. We encourage candidates to discuss their background during the interview.

• Health Insurance: comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: vacation, personal days, holidays, sick days, and paternal leave.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID‑19 prior to start date.

Job Reference: PI