Lead Guest Service Associate - Sales & Guest Experience; Vancouver

Job Details

Job Location:

11909 SE Mill Plain Blvd – Vancouver, WA 98684

Salary Range: $17.50 - $18.75 Hourly

Full-Time & Part-Time – Hourly + Sales Bonuses

Work Location:

In person

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front‑desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for peers, striving to lead others to their full potential.

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal‑oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous incentive to hire all roles.

• Paid Time Off (PTO):
  Accruals are based on role classification and years of service.
• Paid Sick and Safe Leave (PSSL):
  Accrued at 1 hour for every 40 hours worked in Washington.
• WA Paid Family and Medical Leave:
  Participation in the state‑mandated insurance program.
• Health & Wellness:
  Eligible for group medical, dental, and vision insurance (1st of the month following 60 days).
• Associate Discounts:
  Eligibility for service and product discounts per company policy.
• Retirement:
  Eligible to participate in the company 401(k) plan.
• Holidays:
  Includes 7 paid holidays for exempt management.

• Paid Time Off (PTO):
  Accruals are based on role classification and years of service.
• Paid Sick and Safe Leave (PSSL):
  Accrued at 1 hour for every 40 hours worked.
• WA Paid Family and Medical Leave:
  Participation in the state program based on qualifying hours worked.
• Associate Discounts:
  Eligibility for service and product discounts per company policy.