STARBUCKS​/BARISTA

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers and employees fairly and ethically, promoting an inclusive work environment. Offer the right products at the right time with fair and accurate pricing, while demonstrating respect, honesty, integrity, diversity, inclusion, and safety.

• A wide range of healthcare coverage including medical, dental, vision, and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off (holiday and sick pay based on eligibility and length of service).
• Emotional and financial support with free counseling through the Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

• Excellent customer service skills.

• Any previous comparable experience.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and provide suggestions.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Prepare beverage selections to recipe and standards and to customers’ requests using proper equipment; tender transactions in accordance with company best practices.
• Offer product samples to help customers discover new items; inform customers of coffee shop specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrinkage.
• Recommend coffee shop items to customers to ensure they get the products they want and need.
• Use all equipment in the coffee shop (refrigerators, freezers, slicers, ovens) according to company guidelines; prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness; review sell‑by dates and take appropriate action.
• Properly use kitchen equipment, espresso machine, blender, computerized scale, and steamer.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions; notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and reporting needs for repair.
• Notify management of customer or employee accidents; report all safety risks, issues, or illegal activity.
• Work cooperatively in a high‑paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.