Dispatcher, Retail

Labcorp is seeking a Dispatcher to join our team as Hybrid support for our Western Washington logistics team in Seattle, WA.

• Utilize route management software to schedule, coordinate and dispatch specimen pickups
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
• Responsible for a specific service area to ensure best possible solutions for clients
• Achieve location productivity and expense targets while meeting customer expectations
• Ensure a balance between customer response time, accuracy and cost/productivity targets
• Follow standard procedures for field requests for service and dispatching calls
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Perform a variety of administrative/clerical duties as needed

• High School Diploma or equivalent

• 6 months or more previous dispatcher experience

• Strong computer skills
• Strong attention to detail and organizational skills
• Ability to problem solve customer issues
• Ability to lift up to 50 lbs.
• Flexibility to work overtime as needed
• Exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision

Work Schedule:

Monday, Tuesday, Thursday, Friday, 9:00am - 7:30pm (4x10). Pay Range: $21.52 to $32.88 per hour. All job offers will be based on the candidate’s skills and prior relevant experience and the terms of the collective bargaining agreement between Dynacare Northwest, Inc. and United Food and Commercial Workers Union, Local 21.

• Medical, Dental, Vision, Life, STD/LTD, 401(k) with up to 18 days of Annual Leave per year (includes 8 holidays) and Sick Leave (0.0333 hours of sick leave for each hour of work) capped at 64 hours per year
• Tuition Reimbursement and the Employee Stock Purchase Plan

Labcorp is proud to be an Equal Opportunity

Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.