Merchant Bankcard Business Development Officer

Summary

We are seeking a dynamic, results-driven professional to join our team as a Merchant Bankcard Business Development Officer within the Banking industry. This role combines merchant service expertise with strategic business development to drive client acquisition and growth. As a key player, you’ll build lasting relationships with business clients, offering tailored Merchant Services to meet their financial needs while actively expanding the client base through innovative business development efforts.

You’ll thrive in B2B environments, excel in outside sales, and be motivated by the challenge of growing portfolios. You’ll prefer being out in the field, cultivating opportunities, rather than behind a desk. This position combines client‑centric Merchant Service expertise with an entrepreneurial spirit to identify and capitalize on new market opportunities.

The salary for this role will be between $85,583 and $126,663, depending on skills and experience. The hired candidate may be eligible for healthcare benefits, 401(k) plan, short‑term & long‑term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles may be eligible for additional rewards.

• Actively prospect and source new merchant service for business and non‑profit organization
• Identify opportunities for deposit and treasury management prospects and clients with the goal of referring to internal partners.
• Foster relationships with potential clients to support growth of portfolios.
• Lead the end‑to‑end sales process for business development with regards to Merchant Services.
• Develop and nurture strong, trust‑based relationships with business clients, acting as their go‑to merchant advisor.
• Drive business growth by identifying new opportunities and actively generating leads through networking and industry engagement.
• Provide in‑depth financial analysis and strategic advice to clients to optimize their cash flow.
• Collaborate with internal teams (relationship management, branch partners, treasury BDO, risk, product development, and others) to deliver tailored merchant solutions and exceptional service.
• Stay informed on market trends and innovative practices in merchant bankcard.
• Manage client portfolios, ensuring performance and profitability while identifying opportunities for expansion.
• Analyze Merchant bank card statements to create comparisons and set pricing to offer competitive solutions while maintaining bank profitability and service levels.
• Possess and maintain expert knowledge on all deposit and Merchant Bank card Services.
• Inform and educate clients regarding all Merchant Bankcard and deposit products and services and assist clients in selecting the most appropriate services for their needs.
• Act as liaison between clients and appropriate Riverview service areas.
• Provide quality customer service and problem resolution.
• Contribute and provide feedback for the development of products and services to maintain a competitive position in the market.
• Represent Riverview Bank at industry events, fostering connections to promote growth and brand visibility.
• Promote a favorable image of Riverview in all business activities within the community.

• Lead company‑wide programs, presentations, and training sessions aimed at improving sales strategies and outcomes.
• Stay informed of new and evolving Merchant Bankcard products and services to deliver relevant and precise information to clients and team members, focusing on driving sales growth.
• Identify and pursue opportunities to cross‑sell and refer Treasury Management to meet client needs and achieve sales targets.
• Actively participate in ongoing training programs to enhance product knowledge and sales techniques for merchant bankcard.
• Engage in continuing education opportunities to support personal and professional development, with an emphasis on sales excellence.
• Complete all training objectives with passing scores, focusing on mastering sales‑related content.
• Maintain compliance with all Riverview policies and procedures while supporting sales initiatives.
• Other sales‑related duties as assigned.

• Bachelor’…