SLED Solution Engineer WEST

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

Are you passionate about leveraging technology innovation for the betterment of humanity? Lumen SLED Solution Engineers work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our SLED customers.

You will leverage your technical and sales skills to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our SLED customers’ requirements and provide business value.

• Washington
• California
• Arizona

• Prepare and deliver technical proposals and presentations with the appropriate level of business acumen for the SLED audience.
• Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements.
• Act as customer advocate, participating in pre‑sales efforts including technical sales presentations, architecture design discussions, proof‑of‑concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
• Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle.

• Technical pre‑sales and/or consulting experience in SLED.
• Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services).
• Fundamental understanding of network architectures – Ethernet, MPLS, Optical Wave, DIA/HSIP, NaaS, SDWAN.
• Fundamental understanding of Unified Communications.
• Fundamental understanding of Cloud & Architecture design – AWS, Google Cloud, Azure.
• Industry certifications in one or more specialized technologies are a plus.
• Fundamental understanding of Security solutions – SASE, Fortinet, Cisco, Palo Alto.
• Strong verbal and written communication.
• Ability to lead and engage in complex deal discussions with internal ecosystem, driving solutions and outcomes with sales, customer success, product & engineering.
• Strong presentation skills and the ability to build and present high‑quality solutions to both technical and executive audiences.
• B.S. Degree in a related field or equivalent work experience in the private sector or military.
• Some travel as needed.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

• AZ: $101,210 - $134,946
• CO, NV, OR: $10,276 - $141,694
• CA, WA: $111,331 - $148,441

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We are able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process.

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.