Inside Sales Representative

Overview

INSIDE SALES REPRESENTATIVE Vancouver, WA PAY: $20 -$25/hr DOE

SCHEDULE:

Full-Time | Monday-Friday | Day Shift

Opti Staffing Group is partnering with a well-established industrial distribution company that has been serving customers throughout the Pacific Northwest for decades. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and providing exceptional customer service in a fast-paced environment. This isn't a high-pressure sales role—we're looking for someone who enjoys helping customers, asking the right questions, and finding the best solution for their needs.

You'll work alongside an experienced team supporting customers from initial inquiry through order fulfillment while learning the ins and outs of a respected industrial product line. If you're naturally curious, enjoy talking with people, and are looking for a company where you can build a long-term career, we'd love to hear from you.

• Process customer orders from quote through delivery with accuracy and attention to detail
• Build and maintain strong relationships with new and existing customers
• Answer incoming phone calls and assist customers with product inquiries, pricing, and order status
• Ask thoughtful questions to fully understand customer needs and recommend the appropriate solution
• Coordinate with warehouse staff regarding shipping, receiving, and order fulfillment
• Prepare quotes and assist customers throughout the sales process
• Support outside sales representatives by providing exceptional customer service and account support
• Maintain accurate customer records and order information
• Resolve order discrepancies and shipping issues professionally and efficiently
• Work collaboratively with teammates to ensure an outstanding customer experience

• Full-time, stable Monday-Friday schedule
• Join an established company with a strong reputation in the industry
• Supportive, collaborative team environment
• Hands-on training with opportunities to grow your product knowledge and career
• Long-term career opportunity with room for advancement

• Previous experience in inside sales, customer service, account management, or a relationship-focused sales role
• Strong communication skills with the ability to build rapport and earn customer trust
• Comfortable spending a large portion of the day on the phone assisting customers
• Strong organizational skills with the ability to manage multiple priorities
• Excellent attention to detail and accuracy
• Computer proficiency and experience working with order entry or ERP systems
• A positive attitude and willingness to learn new products and processes
• Experience in industrial distribution, construction materials, plumbing, mechanical, or pipe products is a plus, but not required

• Is naturally customer-focused and enjoys helping people
• Listens first and asks thoughtful questions before offering solutions
• Isn't afraid to pick up the phone and build relationships
• Is coachable, open-minded, and eager to learn
• Takes initiative and enjoys solving problems
• Communicates professionally with customers and teammates alike
• Works well in a collaborative office environment and values being part of a team
• Brings positive energy, professionalism, and strong character to work every day

• Excellent communication and interpersonal skills
• Dependable attendance and strong work ethic
• Ability to multitask in a fast-paced office environment
• Customer-first mindset with a desire to provide exceptional service
• Team player who enjoys learning and supporting others
• Ability to work independently while knowing when to ask questions and seek guidance

Click "Apply" or you can reach us directly:
Isabel /  / ;
Keyshawn /  /