Inside Sales Representative - Dealer Team

At Core Health & Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like Stair Master, Schwinn, Nautilus, Star Trac, Throwdown, Wexer, Gym Rax, Core Fit Collective and we’re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.

At Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We’re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our community. If you’re looking for a fulfilling career in helping people, find the best version of themselves, you’ve come to the right place.

We are looking for an Inside Sales Representative – Dealer Team to join our growing organization!

General Position Summary The Inside Sales Representative (ISR) interfaces directly with our North America Dealer Sales Network as well as the Outside Sales team to solicit Core Health & Fitness products. Their focus will be to provide a high level of support to our customer network to facilitate the efficient processing and shipping of Purchase Orders. ISR’s are assigned to specific channels/customers but may be required to help support other customers/channels when needed.

Essential Functions / Major Responsibilities include but are not limited to:

Handle inbound phone and email inquiries using customer service skills.

Contact customers, vendors, and other departments to efficiently coordinate and administer Purchase Orders.

Utilize  & Oracle to create opportunities and quotes for customers, manage inbound sales leads, and manage orders from beginning to end.

Manage all aspects of assigned orders, including processing, booking, shipping, and installation coordination.

Promote additional sales and provide information to customers regarding inventory levels, backorders, freight quotes, shipping and tracking and other order related tasks.

Keep in daily contact with sales representatives and customers regarding order status and problem resolutions.

Manage the logistic, shipping, and installation communications with sales, the install team, and customers throughout the order fulfillment process.

Manage the Risk and Revenue reporting for assigned accounts and participate in scheduled Risk and Revenue meetings.

Collaborate with appropriate team members to update price books in Salesforce.

Coordinate and participate in recurring meetings with internal stakeholders as needed

Ability to set up new accounts as opportunities arise.

Work internally with other departments such as logistics, marketing, research/design and financing to optimize sales.

Assist with creating and updating Standard Operating Procedures (SOP’s) when necessary.

Additional duties or projects may be assigned.

Specific

Job Requirements include but are not limited to:

Show initiative and the ability to work independently.

Exhibit exceptional verbal and written communication skills along with a strong work ethic.

Must have exceptional organizational and time management skills and maintain a professional demeanor.

Needs to maintain a high level of energy and enthusiasm while working in a team atmosphere.

Ability to remain focused and persevere through negative reactions on phone.

Communicating with the flywheel team regarding backordered product and accurate ETA’s.Excellent record keeping through the entire ordering process, including accurate assessment of risks and communication with the dealer team regarding shipment updates.

Investigate and find solutions to any risks that arise regarding active PO’s. Providing alternative solutions to inventory related issues, actively working to pull orders in that the system has delayed. Monitor manufacturing schedules and inbound supply/inventory levels for all products.

Education and Experience Requirements Four-year college degree and/or equivalent experience a plus, but not required

Minimum 2 years…