Security Officer

Security Officer (On-Call)

Join our dynamic team as a Security Officer in an on‑call position. The role requires flexibility to work various shifts, including days, nights, weekdays, weekends, and holidays.

• Protect Port property by maintaining a safe and secure environment for employees, tenants and visitors.
• Perform Security Officer duties as assigned in the Standard Operating Procedures (SOP) and Facilities Security Plan (FSP).
• Respond to all issues and/or incidents as they occur, ensuring response procedures and notifications comply with Port policies and US Coast Guard regulations, and are appropriately documented.
• Learn and perform berthing procedures for cargo ships entering and leaving the Port.
• Assist with the evacuation or movement of employees, tenants and visitors in emergency situations.
• Maintain and develop a customer‑service‑oriented relationship with staff, tenants, contractors, labor, and members of the public.
• Maintain relationships with local, state, and federal agencies responsible for response, safety, and security.
• May work various day and night shifts including weekends and holidays.
• Actively support the Port’s mission and vision and demonstrate values consistently.
• Work effectively as a team player with all Port employees.
• Other duties as assigned.

Education: High school diploma, GED or equivalent.

Experience: Three (3) years of experience in a security, public safety, or military‑related field, with demonstrated conflict management techniques and excellent customer service skills. Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved may be considered.

License/Certification: Valid, unrestricted driver’s license with good driving record. Ability to obtain and maintain a valid Transportation Worker Identification Credential (TWIC Card) upon hire. Must pass a criminal background check and drug screen at time of hire.

Communication

Skills:

High level of written and verbal communication skills required. Ability to appraise and effectively diffuse potential problems quickly and discreetly; strong conflict management skills, with the ability to remain calm and effective in challenging situations. Must be able to communicate effectively across the entire organization and with the general public. Requires effective listening abilities. Ability to write detailed reports. Must be able to develop and maintain mutually cooperative relationships with a diverse population of staff, ILWU, stevedores, tenants, customers, and the neighboring community.

Customer Service: Must consistently provide welcoming, friendly, courteous, prompt, and informative service. Gains cooperation and agreement from co‑workers and management; knows when to push harder and when to ease off. Ability to work professionally with the public, employees, and management to facilitate company needs.

Organizational

Skills:

Able to prioritize and organize numerous tasks and complete them under time constraints. Must have the capacity to balance both short‑ and long‑term issues effectively and handle many simultaneous and often conflicting and changing priorities.

Problem Solving

Skills:

Logically thinks through and solves problems involving several variables. Remains objective in gathering and reporting all information surrounding issues and/or incidents.

Computer

Skills:

Proficient computer skills with an emphasis on Microsoft Office suite, and the ability to learn and navigate other software applications including but not limited to ADP, KPA Flex, Everbridge, Schedule Anywhere, etc. Ability to use standard office equipment including telephone, copier, fax machine, etc.

• Physical ability to sit, stand, and bend for extended periods throughout the workday.
• Talk, hear, walk, push/pull, stoop, kneel and reach on a regular to seldom basis.
• Repetitive hand motions on a frequent basis including fingering, grasping, and handling.
• Ability to read handwritten and typed documents on paper and computer screens.
• Ability to communicate continuously via telephone for long periods of time.
• Ability to lift or carry…