Field Service Tech - Spokane, WA

FIELD SERVICES TECHNICIAN – Spokane, Washington

FULL‑TIME, HOURLY, NONEXEMPT

Looking for a career that makes a difference in people’s lives every day? Then join the DNG and Star Touch team as we connect our communities, schools and homes to the internet and extend coverage throughout the State. We are looking for new team members to join our excellent Star Touch team on our mission to create jobs and improve the quality of life in the Northwest USA.

The Field Services Technician is responsible for assisting with installations, uninstalls, and maintenance of Star Touch’s microwave network; assisting in performing maintenance and equipment installations at company tower sites and terminal facilities including cable pulling and general networking duties, and adhering to company policies including accurate document maintenance, and professionally representing Star Touch Broadband Services through contact with customers and the work performed.

Travel throughout the State will be required with occasional overnight stays. Emergency after‑hours work will be required from time to time. This position requires a great deal of drive time.

• Ability to lift/carry approx. 70 pounds (tool boxes, ladders, antennas, cabling, etc.) to and from job sites
• Ability to assist in performing wireless equipment installations and uninstalls on rooftops, towers, poles, etc.
• Availability to travel throughout the States of Washington, Idaho, and Oregon for overnight trips as needed
• Comfortable operating ATVs, snowmobiles and other off‑road transportation
• Relish working in a “No Day Is Ever the Same” environment
• Comfortable and willing to work in inclement weather (snow, rain, heat, high wind, etc.)
• Demonstrated Proficiency in PC and laptop computers and programs
• Ability to program and test microwave radios, routers and equipment
• Skills and ability to perform cabling projects as needed (Cat5, direct burial, etc.)
• Ability to speak, read and write in English and communicate clearly and effectively with staff, customers and vendors

• OSHA 30 certification
• CPR/First aid certified
• OSHA safety for basic electrical (1 hour)
• Valid driver’s license
• Insurable driving record
• Available to work from 7:30 a.m. to 4:00 p.m. and often longer, as needed, Monday‑Friday. Emergency after‑hours work may be required.
• Ability to continually pass random drug screens and an initial background check

• Competitive employee compensation with growth opportunities
• Medical insurance
• Company‑paid Vision and dental benefits
• $100,000 company‑paid life insurance coverage which can be increased by employee contributions
• 401K basic retirement plan w/matching contribution plan
• 10 paid holidays – New Years, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, and your Birthday
• Seventeen (17) PTO days per year. Twenty‑two days (22) after four (4) years of employment
• Logoed work wear (you must provide your own ceramic‑toed/shanked boots)
• Meal reimbursement schedule for out‑of‑region work
• Company‑paid training and ongoing certifications
• Opportunities for advancement and specialty assignments
• Hourly rate of pay is dependent upon industry experience and certifications
• Frequent overtime available

Offers of employment are subject to acceptable background screening, reference checks, drug testing, acceptable/insurable driving record, and valid driver’s license.

Star Touch participates in E‑verify and endeavors to hire former military personnel.