SafeChoice Shelter Advocate

Hours: 40 hours per week (32 work, 8 company-sponsored time)

Company Sponsored Time: We offer a 4-day, 32-hour work week, and YWCA will provide this role 8 hours of Company Sponsored Time for you to use on Fridays to maintain work-life balance while maintaining pay at 40 hours a week

Pay Range: $23.92/hr + $1 bilingual differential + $1 shelter differential

Benefits: Visit our Benefits and Perks Tab by Clicking Here

Schedule:

• Mon: 4pm-12:30am (8 hrs, 30 min unpaid break)
• Tue: 4pm-12:30am (8 hrs, 30 min unpaid break)
• Wed: 11am-12:30pm (team meeting), then 5:30pm-12:30am (8 hrs, 30 min unpaid break)
• Sat: 4pm-12:30am (8 hrs, 30 min unpaid break)

Training schedule for first two weeks may not match the set schedule. Additional virtual trainings will be required later. All-Staff Meetings are once every other month on a Wednesday, usually at 9am.

The Safe Choice Shelter Advocate helps to provide supportive and low barrier emergency shelter services to survivors of domestic violence. Services are trauma‑informed, survivor‑centered, and provided 24/7.

• Gain approval for, track, and participate in activities that meet the organization’s 1% for Social Change initiative.
• Incorporate YWCA’s commitment to social justice: understand how racism, sexism, classism, and other oppress ions intersect and are embedded in institutions. Seek opportunities for continued learning about racial, gender, and class equity.
• Ensure participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Apply anti‑racism principles in all daily tasks.

• Utilize de‑escalation and empowerment skills to support individuals impacted by domestic violence and help survivors identify needs, goals, and safety.
• Provide culturally responsive advocacy honoring lived experiences.
• Communicate resources that align with cultural values.
• Respond to domestic‑violence hotline calls, complete phone screens and intakes, and provide case‑management advocacy.
• Connect participants with community resources for education, protection orders, safety planning, housing, financial assistance.
• Maintain data in databases:
  Empower DB, etc.; create filing, update records, send logs.
• Respond to questions and concerns from participants, co‑workers, supervisors, partners promptly and professionally.
• Document pertinent participant information for supervisors and co‑workers.
• Perform room turnovers and maintenance: sanitize mattresses, clean rooms, follow walk‑through checklist.
• Handle housekeeping: empty garbage cans, clean spills, sanitize surfaces, wash laundry, sweep and mop, rearrange furniture.
• Assist with receiving donations, loading/unloading, restocking.
• Act as first responder during emergencies or evacuations.
• Collaborate with Safe Choice staff and community partners to secure post‑shelter housing and conduct vulnerability assessments.
• Maintain organized, safe shelter environment per guidelines.
• Commute within Clark County, WA or other locations as needed.
• Lift up to 20 pounds and sit or stand for long periods.

Strong social justice orientation, critical thinking through the lens of racism and poverty intersections, anti‑racism grounding in everyday work.

Strong problem‑solving skills.

Strong technological skills: proficiency with MS Office, Excel, PowerPoint.

Strong soft skills: adapt communication style to de‑escalate crises without prompting.

• At least six months of empowerment‑based advocacy, preferably domestic‑violence advocacy to at‑risk populations.
• At least six months working with families and children experiencing domestic violence and homelessness.

• Understanding of intersecting oppress ions, empowerment, and domestic‑violence dynamics.
• Proficiency in MS Office products.

• Background check completion.
• Training per WAC 388‑61A‑1085.
• Attend staff meetings as required.
• Punctuality and adherence to call‑out procedures and policies.
• Cover open shifts as needed, including evening, overnight, weekend shifts up to 32 hrs/week.
• Maintain personal and professional boundaries.

We value lived experience and encourage applicants who may not meet every single requirement. Due to white supremacy culture, systemically oppressed communities are less likely to apply if they do not meet every qualification. YWCA Clark County is committed to a diverse, inclusive, authentic workplace; apply anyway.

Compensation details: $23.92–$25.92 per hour.