Peer Case Manager

Overview

$23.88 to $27.46 HR/DOE

Join our Team! We offer an excellent benefits package! 3 weeks vacation
* 12 days sick leave
* 13 holidays
* medical
* dental
* vision
* life insurance
* LTD
* AD&D
* pension
* 403b
* catastrophic & accident ins
* flexible & remote schedules

Peer Case Managers share their lived experience with individuals to create mutually supportive relationships based on trust and respect in an effort to increase empowerment and hope, improve personal success, provide opportunity for integration into the community, build linkages to needed community resources and begin to establish natural community supports. Work occurs in a variety of settings, including meal sites, shelters and the streets.

They work as a team member with other agencies, system and community partners. Peer Case Managers help consumers voice their own perspective and assure others are able to understand that perspective. Peer Case Managers support consumers with navigation of various systems, and support consumer in building capacity for self-sufficiency and self-empowerment. They represent a consumer orientation and perspective in all internal and external agency activities.

All CCS employees will demonstrate the ability to:

• Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the consumer and other stakeholders.
• Provide non-judgmental, unconditional support to the consumer.
• Assess for immediate safety and stabilization needs.
• Customize helping approaches to fit the consumer’s uniqueness, personality, culture and interest.
• Report relevant information to the right people at the right time.
• Maintain a focus on strengths, needs and creative solutions.
• Utilize the consumer’s expertise in problem solving and solution seeking.
• Work interdependently with others toward common goals.
• Respond to consumer’s needs in a timely fashion.
• Complete required documentation within established time frames.
• Instill hope for the future by communicating and behaving with confidence and reassurance.
• Communicate and collaborate effectively with other team members to manage triangulation and potential conflicts.

The skilled Peer Case Manager will demonstrate the ability to:

• Dialogue with consumers and relate personal experience that will assist in building trust with them.
• Assess and review the consumer’s ability to communicate their own position and preferences.
• Reassure and communicate hopefulness to consumers and that “they are not in this alone.”

The skilled Peer Case Manager will demonstrate the ability to:

• Provide screening and assessment of people seeking Foundational Community Supports utilizing needs assessment and prioritization tools as well Housing First/client-centered practices.
• Assist client in developing a comprehensive Housing Stability Plan:
  Assess barriers to housing as well as the client’s strengths and needs, and develop a strength-based and client-centered plan for housing and housing retention.
• Provide 1:1 supportive service as outlined in client’s Housing Stability Plan and complete required documentation within established time frames.
• Attend Foundational Community Supports related trainings
• Attend regular staffing to discuss Foundational Community Supports outcomes with other partners and community agencies that specialize in Foundational Community Supports Services.

Utilizing motivational interviewing strategies, the skilled Peer Case Managers will demonstrate the ability to:

• Assist the consumer in assessing options.
• Reach agreement with consumers about activities that will contribute to healing and support and assist in communicating that to others.
• Review and analyze the plan and make suggestions for improvement/ modifications that would improve consumer participation.

The skilled Peer Case Manager will demonstrate the ability to:

• Provide a range of supportive/helpful interventions and activities as agreed to with the consumer and documented…