Student Ambassador - University College, Royal Veterinary College; RVC

Student Ambassador Summary of Job Purpose and Function

The primary purpose and function of the Student Ambassador is to serve as a liaison between their university (students and faculty) and an assigned Banfield Medical Director.

• Represent Banfield Pet Hospital in a sincere, professional manner.
• Proactively promote awareness of Banfield’s mission and vision among peers and answer questions from faculty and student body regarding Banfield.
• Assist the Student Programs team and assigned Banfield Medical Director in arranging campus visits at the Ambassador’s school by distributing materials, posting announcements, reserving meeting rooms, arranging catering, preparing giveaways, and all other event details.
• Participate in campus presentations and provide follow-up with students and Banfield.
• Distribute Banfield flyers, posters, e‑flyers and other collateral to faculty and student body of Ambassador’s school as allowed by the school’s vendor policy.
• Inform the Student Program team of student activities and functions that may serve as a venue for Banfield participation (e.g., Job Fairs, Open House, SCAVMA activities).
• Attend Banfield‑sponsored conferences and educational meetings when appropriate.
• Keep an open line of communication with Student Programs team and assigned Banfield Medical Director.
• Other job duties as assigned.

• Action oriented
• Command skills
• Integrity and trust
• Planning
• Peer Relationships

• Priority setting
• Presentation skills
• Approachability
• Listening
• Problem solving

• Multi‑tasking: manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills: reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job‑specific terms. Demonstrates exceptionally strong written and verbal communication skills.
• Organizational ability: demonstrates a systematic approach in carrying out assignments; is very orderly and excels at cutting through confusion and turning chaos into order.
• Problem‑solving skills: demonstrates a strong ability to identify, analyze and solve problems; unusually decisive in handling difficult problems; translates problems into practical solutions.
• Client service skills: consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
• Intellectual ability: accurately and consistently follows instructions delivered in an oral, written or diagram format; can provide directions.
• Mathematical ability: ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
• Computer skills: comfortably and confidently uses a computer and specialized software (Microsoft Word, Excel, Access, Outlook, etc.).

• Initiative – shows willingness and aptitude to use own discretion in finding solutions to problems; presents options and ideas to enhance current processes or procedures; takes on additional responsibility when both big and small tasks need to be done.
• Integrity – firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
• Cooperativeness – willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
• Flexibility – is open to changing situations and opportunities and is willing to perform all tasks assigned.
• Independence – able and willing to perform tasks and duties without supervision.
• Tolerance for Stress / Resiliency – maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the…