QRTP Case Manager

Benefits

• 401(k)
• Dental insurance
• Health insurance

The Case Manager is responsible for coordinating all intake, admission, individualized service and treatment planning, ongoing case management, healthcare coordination, Child and Family Team (CFT) participation, required reporting, and discharge/transition planning for youth placed in the Our Next Generation (ONG) QRTP/BRS program. The Case Manager ensures that every aspect of case management is carried out in compliance with WAC 110-145 (effective May 1, 2026), DCYF contractual requirements, and Mullen-Polk Foundation policy.

This is a comprehensive list of expected duties; the absence of a specific task from this list does not exempt the Case Manager from performing duties reasonably related to this role and assigned by the Program Manager or Executive Director.

• Review referral information within two hours of receipt and contact the assigned caseworker to confirm placement appropriateness.
• Participate in the multidisciplinary referral review, alongside the Program Manager and Clinical Consultant, to determine whether the youth's behaviors, acuity, supervision needs, and treatment needs can be safely managed at ONG without negatively impacting youth already in placement.
• Participate in the meet-and-greet process with the youth, social worker/DCYF representative, IRC representative when applicable, Clinical Consultant, and other identified supports.
• Confirm admission with the Program Manager prior to the youth's arrival and ensure the facility is prepared (clean room, intake paperwork, available staff).
• Coordinate and complete all intake activities, including collecting required documentation, completing intake forms, orienting the youth to the program, and obtaining all required signatures, within eight hours of admission.
• Establish and organize the youth's file immediately upon admission.
• Review intake documentation to identify missing records and request missing records immediately from the placing agency or authorized provider.
• Complete the Personal Property Inventory with the youth and transporting caseworker, with signatures from both parties.
• Complete the Initial Safety and Supervision Plan, Individual Behavior Management Plan, and Individual Supervision Plan within twenty-four hours of admission.

• Coordinate the development, implementation, and ongoing review of the Individualized Service and Treatment Plan (ISTP) for each youth within thirty days of admission, in collaboration with the treatment team.
• Ensure CFARS (or other required assessment tool) information is accurate, timely, and consistent with the youth's needs, behaviors, functioning, and service plan.
• Complete required CFARS training and obtain consultation when assessment responsibilities fall outside master's-level qualification requirements; document all consultation as required.
• Review and update the ISTP no less than every ninety days, or sooner if the youth's circumstances change.
• Complete the Independent Living Assessment within thirty days of admission for eligible youth.
• Ensure progress reports and updated treatment plans are distributed to authorized treatment team members, placing agencies, and other approved individuals in accordance with confidentiality requirements.

• Coordinate and participate in all scheduled Child and Family Team (CFT) meetings facilitated by ONG, and Family Team Decision Making (FTDM) meetings facilitated by DCYF when applicable.
• Prepare a written progress summary before each CFT meeting reflecting current ISTP goals, behavioral status, educational progress, and significant events since the last CFT.
• Document CFT outcomes, including any changes to the service plan, new action items, or concerns raised by team members, within forty-eight hours of the meeting.
• Bring discharge and transition planning into CFT/FTDM discussion on a regular and ongoing basis, not only near the point of discharge.

• Complete Monthly Progress Reports for each assigned youth, generally due by the 5th of each month unless otherwise directed by the placing agency or administrative procedure.
• Complete Quarterly Reports every ninety days following placement, unless a shorter timeline is required by contract, court order, or agency requirement.
• Ensure that monthly and quarterly reports address youth progress, behavioral functioning, educational progress, and medical or mental health updates.
• Complete and submit CFT documentation and treatment planning updates as part of the monthly/quarterly reporting cycle.
• Complete safety and supervision documentation in connection with monthly and quarterly reporting requirements.

• Review all available healthcare documentation obtained from the placing agency, referral packet, guardian, or healthcare providers; request missing healthcare documentation immediately and document all…