Name-List Coordinator

Description

Clark County is one of Washington’s leading communities in homelessness system performance and in advancing Functional Zero initiatives. The By-Name List (BNL) Coordinator plays a critical role in supporting these efforts by maintaining accurate and actionable By Name Lists, facilitating coordinated case conferencing, supporting quality data practices, and strengthening system-level collaboration to reduce barriers for individuals experiencing chronic homelessness, identifying as veterans, or engaged through youth services.

This position is central to identifying and addressing gaps within the homeless response system and ensuring consistent, trauma-informed coordination across providers and partners.

Receives direction from the Coordinated Outreach Manager or Chief Impact Officer.

• Supports the agency’s mission, values, equity statement, strategic goals, and policies through words and actions.
• Builds and maintains strong relationships with key stakeholders, including direct service providers, government agencies, Persons with Lived Experience of Homelessness (PLEH) advisory groups, and housing providers.
• Facilitates case conferencing for the Chronically Homeless By-Name List and the Veteran By-Name List and provides coordination support to the Youth By-Name List in partnership with Janus Youth Programs.
• Ensures accuracy and timeliness of the By-Name Lists, including monitoring inflow and outflow, updating client status, confirming documentation progress, and supporting coordinated housing action steps.
• Collaborates closely with outreach teams across partner agencies to streamline engagement processes, enhance communication, and support coordinated follow-up for individuals on the By-Name Lists.
• Models and promotes the use of continuous quality improvement methods for system improvement and population-level change.
• Works closely with the HMIS team to strengthen data quality, support data reporting and analysis, and maintain data practices that directly inform By-Name Lists and system performance.
• Develops communication and feedback loops that support transparent information-sharing across providers, partners, and community stakeholders, including individuals with lived experience.
• Supports community-wide goals through monitoring system-level progress, ensuring alignment with Functional Zero priorities, and assisting with determining which projects contribute to overall aims.
• Serves as a source of accountability and project management by tracking action items, supporting meeting facilitation, promoting consistent communication lanes, and ensuring data transparency.
• Conducts system-level analysis in collaboration with decision-makers, including risk assessments, asset mapping, and population-level data interpretation.
• Supports providers in implementing improvement projects, establishing practice changes, and evaluating results.
• Scales successful tests of change across broader populations by identifying what works, collecting relevant data, and distributing findings to partners.
• Builds relationships with adjacent systems and community organizations to strengthen cross-system coordination and shared understanding of how external systems impact the homelessness response system.
• Establishes and maintains positive, productive relationships with colleagues, team members, and partnering agencies.
• Represents the agency at community meetings and with stakeholders in a manner aligned with agency values and policies.
• Consistently seeks to create a trauma-informed environment for participants, colleagues, and partners.
• Consistently complies with position and department human resources, safety, and attendance standards.

The BNL…