Software Engineer II Bengaluru, Karnataka, India

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly – those who embrace change not as a challenge, but as an opportunity.

The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future – you’re an agent of positive change, joining a global community on a mission to make an impact.

As a Software Engineer II at Diligent, you’ll take on a hands‑on technical role in building secure, scalable, and high‑performing serverless microservices using Type Script on AWS. You’ll contribute meaningfully to our mission of making governance effortless for our customers, working in a team that owns its end to end—from architecture and implementation to monitoring and continuous improvement.

This role is ideal for a mid‑level engineer who writes solid code, mentors others, and embraces AI‑powered tools to work smarter and faster. You’ll guide junior engineers, shape architectural discussions, and help scale modern development practices, including responsible use of AI in workflows.

• Design, develop, deploy, monitor, scale, and troubleshoot AI, ML, and LLM‑based systems that power services across the platform.
• Build and maintain Retrieval‑Augmented Generation (RAG) pipelines, including document ingestion, embeddings, vector search, and response orchestration.
• Develop AI solutions using AWS Bedrock and related AWS services for secure and scalable model inference.
• Build automated AI testing and evaluation frameworks.
• Collaborate with Applied Scientists and Software Engineers to implement and productize AI‑based capabilities.
• Shape and develop the team’s AI platform infrastructure utilizing established patterns at the organization.
• Work on projects involving sensitive customer content used for Diligent customers’ board communications, which requires stringent privacy and security measures.
• Document and communicate your approach, progress, and results to the broader team and to other development teams.

• 3‑6 years of relevant experience.
• Strong ability to develop highly readable and well‑tested code that adheres to SOLID principles.
• Proven proficiency in Python and Type Script.
• Proven hands‑on experience with LLMs, including prompt engineering, RAG architectures, embeddings, and model evaluation.
• Experience with infrastructure‑as‑code practices preferably in AWS (or experience with other major cloud providers).
• Ability to contribute to a high‑performing agile team, and to product innovation.
• Keen to improve processes and share knowledge across the team.

• Hands‑on AWS CDK experience
• Experience with full AI‑based solution lifecycle.

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee…