Duty Manager – North America

About the Company

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

Are you passionate about aviation and thrive in a dynamic and robust setting? We're looking for a dynamic professional to be the heartbeat of our airport operations.

This dynamic role will be responsible for overseeing and coordinating all aspects of ground handling activities during their shift to ensure safe, on-time, and efficient turnaround of flights.

Acting as the senior operational representative on duty, the role ensures compliance with regulatory requirements, airline standards, and customer service expectations.

You will lead the operational team, liaise with internal and external stakeholders, and provides real-time solutions to operational challenges, disruptions, and service recovery situations.

As the primary liaison between airport service providers and airport users, your mandate will be to ensure all passenger and aircraft handling activities comply with established safety and security standards, whilst also providing insights and recommendations for enhancing the efficiency and effectiveness of daily operations.

If you love a fast-paced environment, thrive on making real-time decisions, and enjoy leading teams with purpose and positivity, this role is your runway.

Degree qualified, you will demonstrate at least 5 years of experience in Aviation Ground Operations.

Naturally, you will demonstrate knowledge and an understanding of DCS, weight and balance, ramp handling, dangerous goods regulations, industry regulations, safety standards, and ground operations best practices.

We’d love to hear from you even more if you have professional certification in Aviation, Airport Operations, or Management (IATA, ICAO, or ACI).

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.