Graphic Production Supervisor

Description

The Graphic Production Supervisor leads the day-to-day operations of the Graphics Department, including production planning, workflow coordination, team supervision, quality control, material and equipment readiness, and on-time completion of graphic deliverables. This position works closely with the Graphics Director and cross-functional partners to ensure graphic production is completed safely, accurately, efficiently, and in accordance with project specifications and ECI standards.

Directly supervises employees in the Graphics Department and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating performance; recognizing strong performance and addressing performance concerns; responding to employee questions or concerns; and helping resolve department-related issues.

• Demonstrates ECI’s values of customer focus and quality by reinforcing them through daily communication, coaching, and decision-making within the Graphics Department.
• Supervises daily graphics production activities and communicates work priorities, schedule requirements, quality expectations, and project-specific instructions to the graphic production team. Ensures production schedules are met based on work orders and direction from the Graphics Director.
• Understands all aspects of each project and communicates relevant project details to the production team to support accurate and timely completion.
• Reviews and ensures accurate daily time entry for graphics production team.
• Serves as a primary point of contact for the Graphics Director, helps communicate priorities to the production team, and ensures proper job procedures are followed on each project.
• Monitors work in progress, proactively identifies schedule or production risks, adjusts workflow within established authority, and escalates significant concerns to the Graphics Director.
• Coordinates with Design, Project Management, Production, Purchasing, and other departments to align graphics production with overall project requirements and schedules.
• Coordinates the ordering and scheduling of materials from vendors and internal departments to support timely and efficient production.
• Oversees graphic-material inventory, including accurate records, appropriate stock levels, material storage, and availability for scheduled work.
• Monitors project costs, labor, material usage, rework, waste, downtime, schedule performance, and other department measures established by the Graphics Director.
• Assists with graphic production as needed to help ensure jobs meet quality expectations and delivery schedules.
• Ensures proper graphic numbering, archiving, and organization for each job, and assists with maintaining accurate dimensions and production notes on final graphic layouts.
• Maintains current knowledge of graphic production techniques, materials, equipment, software, and industry practice through appropriate training, seminars, classes, and hands‑on learning.
• Models ECI’s values and promotes a professional, respectful, collaborative, quality‑focused, and customer‑focused work environment.
• Conducts graphic production evaluations in conjunction with the Graphics Director and provides input to support employee development, performance feedback, and departmental effectiveness.
• Identifies and recommends improvements to workflow, procedures, material use, equipment utilization, quality, and departmental efficiency.
• Coordinates routine preventive maintenance, service, repair, and troubleshooting for graphics production and finishing equipment.
• Promotes and enforces safe work practices, appropriate personal protective equipment, safe chemical and material handling, and proper operation of production equipment.
• Performs all other duties and responsibilities as assigned by management.

• Working knowledge of graphic, sign, exhibit, or wide-format print production processes, materials, file preparation, color output, finishing methods,…