Quality Manager

Join ALPLA, a global leader in sustainable packaging solutions serving some of the world's most recognized brands, including P&G, Unilever, L'Oréal, Pepsi Co, and many more.

As a family-owned company with locations around the world, ALPLA offers stable careers, hands-on training, competitive benefits, and opportunities for growth. Whether you're an experienced manufacturing professional or looking to start a new career, we provide the support and development you need to succeed.

• Competitive pay and comprehensive benefits
• Medical, dental, and vision coverage
• 401(k) with company match
• Childcare and dependent care savings program
• Paid vacation and holidays
• Company-paid life, short-term, and long-term disability insurance
• Tuition reimbursement and educational assistance programs
• Career growth and advancement opportunities
• Employee recognition programs
• Hands-on training and professional development
• A stable, growing company committed to sustainability

Join a team where your contributions matter, your development is supported, and your career can grow with a global industry leader.

Coordinate and supervise all integrated management system (IMS) activities at the manufacturing site to ensure product meets internal, customer and regulatory expectations in a plant with low equipment complexity and/or line count. Responsible for assisting the site responsible leader (Plant Manager or Operations Manager) with quality-related communication to internal and external customers. Responsible for promoting quality and continuous improvement mind set within the operation.

• Ensure production compliance with all regulatory, internal and customer product and packaging specifications; ensures customer specifications are current and accessible
• Ensure customer mandated compliance documents are issued (i.e. COAs, other customer mandated documentation)
• Assist operations in new product (AQP) and equipment qualification and verification activities
• Documents and reports all supplier quality related issues per standard procedures; supports Logistics team on securing complaint resolution
• Oversite responsibility for plant quality control program including test equipment operation/calibration/verification, product testing, data collection, data integrity and rework management.
• Ensures all personnel performing quality testing on the production floor are trained and qualified; either through direct oversight or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).

• Ensure production compliance with all regulatory, internal and customer product and packaging specifications; ensures customer specifications are current and accessible
• Ensure customer mandated compliance documents are issued (i.e. COAs, other customer mandated documentation)
• Assist operations in new product (AQP) and equipment qualification and verification activities
• Documents and reports all supplier quality related issues per standard procedures; supports Logistics team on securing complaint resolution
• Oversite responsibility for plant quality control program including test equipment operation/calibration/verification, product testing, data collection, data integrity and rework management.
• Ensures all personnel performing quality testing on the production floor are trained and qualified; either through direct oversight or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).

Ensures all personnel performing quality testing within the quality lab are trained and qualified; either through direct oversight or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).

• Regularly schedules quality staff meeting
• Ensure team works together as efficiently as possible
• Assesses training needs of staff and ensures execution of training of training

Ensuring the following tasks are completed either through direct oversite or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).

• Ensures correctly time and attendance of team is captured
• Recruits (with HR support) new employees
• Performs disciplinary actions
• Performs annual performance evaluations

• Hosts periodic customer visits, primary contact for quality and regulatory related communications with customers
• Manages customer complaint process including application of proper RCA techniques and tools. Ensures customer complaints are captured in global/regional/local reporting systems
• Supports the RCA process and training for other departments in the plant

Performance is evaluated based on the effectiveness of the site Quality Management System and Quality Control program in meeting internal standards as well as customer and regulatory requirements. Additional considerations include audit…