Regional Sales Manager
Role Summary
The Regional Sales Manager is an experienced individual contributor with no direct reports, responsible for winning new, recurring-revenue business across industries currently served by Chemsyn.
This is a true “hunter” role. You will lead the full sales cycle—targeting, prospecting, discovery, site assessment, solution design, proposal development, negotiation, and close—while coordinating with internal Sales Support and other teams to ensure smooth implementation. As the face of Chemsyn, you will serve as a trusted business partner by understanding operational challenges across industries served and recommending tailored solutions to address those needs.
This role is ideal for a disciplined, self-directed seller who can research opportunities and build senior relationships, understand and manage longer sales cycles, and consistently deliver results.
Key ResponsibilitiesNew Business Development & Strategic Selling
- Identify, foster relationships with and pursue mid to high-value, sales opportunities by relationships with senior decision-makers including Directors, General Managers, Procurement, Operations, and Executive leadership across assigned territories and vertical markets.
- Drive consistent revenue and account growth through a combination of new business development, negotiating and securing long-term agreements for equipment, consumables and service programs and strategic expansion within the territory.
- Lead comprehensive facility assessments and operational reviews to identify warewashing, laundry, housekeeping, and hygiene program requirements and design customized, integrated solutions and proposals.
- Accurately forecast revenue and manage sales stages by maintaining a consistent, healthy pipeline aligned to monthly, quarterly and annual recurring revenue goals.
- Coordinate with internal teams to ensure successful deployment of programs and customer satisfaction.
Consultative Selling
- Conduct structured discovery and on-site assessments to understand operational realities and compliance needs and develop customized integrated programs across LOB’s tailored to customer workflows.
- Present clear program recommendations and business cases that connect operational outcomes to cost and risk reduction (labour efficiency, compliance, consistency, uptime, safety).
- Navigate multi-stakeholder environments and formal procurement processes; manage longer sales cycles and competitive evaluations.
Implementation Coordination (Supported by Internal Teams)
- Coordinate conversion process with Sales Support and ensure program rollout aligns with customer product and service promise.
- Ensure the customer experience is strong during the first 30 days post-close through structured check-ins and internal coordination with Install and Service teams.
- Monitor key accounts for 6 months to ensure recurring revenue is adequately captured before handoff to internal support teams.
Sales Process Discipline (CRM Required)
- Build and maintain a robust pipeline of qualified opportunities
- Use CRM to manage the full funnel: 100% activity logging, opportunity stages, notes, proposals, and forecasting.
- Maintain detailed records of activity, opportunities, proposals, and customer interactions
- Participate in structured pipeline and performance review and maintain accurate reporting, ensuring leadership has real visibility into performance.
- Participate in weekly team pipeline reviews with clear next steps, close plans, and forecast accuracy.
Performance Expectations
- Consistent, documented prospecting and pipeline creation.
- Strong meeting and proposal volume appropriate to your territory plan and account complexity.
- Forecast accuracy and CRM compliance.
- Meet annual recurring revenue objectives as per the defined compensation plan.
Experience & Qualifications
Required
- 5+ years of B2B field sales experience, ideally in a similar industry, service-driven environment with ongoing programs (recurring revenue), or in management roles within industries currently served by Chemsyn.
- Proven success selling solution-based programs rather than transactional products.
- Experience working with complex customer environments such as hospitality, food service…
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