Senior Partner Manager, Product Partnerships – Partner Success

Senior Partner Manager, Product Partnerships – Partner Success Hybrid, Canada

Then Jobber might be the place for you! We’re looking for a Senior Partner Manager, Product Partnerships – Partner Success to be part of our Product Partnerships team.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.

That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers .

The Product Partnerships team at Jobber builds and scales strategic technology relationships that create powerful product experiences for our shared customers. From industry leaders like Quick Books, Gusto, and Docu Sign to emerging ecosystem partners, we focus on delivering measurable growth and long-term value through integration and collaboration.

Own and manage a defined book of strategic technology partners post-activation

Drive day-to-day partner management, ensuring alignment on shared goals and KPIs

Develop and execute joint business plans to accelerate revenue, adoption, and product expansion

Identify upsell, cross-sell, and new integration opportunities within your portfolio

Lead executive business reviews and ongoing performance discussions

Manage renewals and lead complex commercial negotiations to maximize value for Jobber

Own the partner function post-activation, establishing a structured and scalable engagement model

Design and implement the end-to-end partner journey from launch through scale

Define partner success metrics, health indicators, and governance standards

Document best practices and create repeatable frameworks for partner management

Establish meeting cadences, reporting templates, Q  structures, and growth playbooks

Build scalable processes that enable the broader team to manage partners consistently and effectively

Influence partner product roadmaps to align with Jobber’s strategic priorities

Identify ecosystem gaps and conduct buy/build/partner analyses

Monitor market, industry, and competitive trends to inform partnership strategy

Partner closely with the Business Development Manager, Technology Partnerships to ensure seamless transition from deal activation to growth

Collaborate with Product, Engineering, Marketing, Sales, and Success teams to align partnership initiatives with Jobber’s broader business objectives

Enable co-marketing and co-sell motions to drive customer acquisition and retention

Provide partnership insights and performance reporting to senior leadership

Proven experience in product partnerships, strategic account management, or business development within technology companies

Experience managing and growing a portfolio/book of partners with measurable commercial impact

Demonstrated success building or scaling partner programs and lifecycle frameworks

Strong commercial acumen and experience negotiating complex agreements

Proven ability to exceed growth and revenue targets

Executive presence and…