Order Management Team Lead at Trench

Lead your career in order management with Trench Canada in Scarborough, ON. This senior role requires 5+ years of experience and expertise in steering custom-engineered high-voltage equipment orders.

As the Order Management Team Lead, you will be responsible for directing the order management team while maintaining a strong portfolio of customer accounts. This position emphasizes leadership in customer order execution, cross-functional coordination, and driving operational excellence. Your skills in digital tools and AI technologies will play a vital role in enhancing productivity and ensuring successful order delivery.

Key Responsibilities:

• Lead and coach the Order Management team for maximum performance

• Manage customer accounts while providing operational leadership

• Coordinate revenue forecasting and achieve target revenue

• Monitor order pipeline, remove execution obstacles, and escalate issues

• Adhere to SAP processes and customer documentation standards

Requirements:

• 5+ years in Order Management or related function

• Experience in SAP SD and ERP systems

• Proven track record in managing customer relationships

• Project Management Professional (PMP) certification as an asset

• Strong AI fluency and experience with digital tools

Elevate your leadership skills in order management at Trench Canada by optimizing processes and delivering exceptional customer service.
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