Associate Director, Risk & Control

JOB SUMMARY

The role of Associate Director, Risk & Control, VN is responsible for identification, assessment and management of the end-to-end process risks for assigned processes within the Corporate & Investment Banking, Coverage (CIB Coverage) Process Universe; ownership of first line of defence and to ensure effective implementation of Operational Risk Framework [under the Enterprise Risk Management Framework], controls and governance within CIB Coverage VN.

The role is also responsible for overseeing the proper execution of the processes in line with standards set by the Global Process and Risk Framework Owners and monitor deviations from global Standards.

Assigned Process Ownership

• Identification and management of the end-to-end processes as defined by the CIB Coverage Process Universe and associated risks for the activities carried out by the business (including those that are hubbed or outsourced).
• Implementing CAS (Control Assessment Standards) to monitor the effectiveness of the controls and standards governing the end-to-end process.
• Being accountable to the Group Process Universe Owner(s), framework and policy owners and implementation of the control requirements applicable to the process.
• Escalating significant risks and issues to the Country Lead of Risk & Control, Process Universe Owners and relevant Risk Framework Owners.

• Responsible for maintaining an awareness of the wider business, economic and market environment in which the Group operates.
• Continuously evaluate and identify operational risk implications of business strategies and programmes and provide guidance on any operational risk remediation actions.
• Responsible for contributing to and ensuring adoption of relevant COO and Group Conduct & Control initiatives within CIB Coverage VN.

• Ensuring adherence to specified BAU operational risk deadlines (ORE/MRE), along with the consistent execution of CST / KCI for relevant processes.
• Being a key escalation recipient for the business for all operational risk related incidents and queries that impacts CIB Coverage VN.
• Taking risk ownership over assigned processes including those performed centrally or by GBS/ Managed services and that validation checks are performed – specifically ownership of residual risk evaluations and associated remediation activities.
• Coordinating with stakeholders at Group/ country to increase transparency and share key developments, learnings and best practices.
• Supporting the business in CIB Coverage VN and R&C team in minimizing operational risks and losses and ensuring material operational losses are investigated (RTT/ RCR) to prevent recurrence.
• Identifying non-standard processes and ensure appropriate control mechanisms are implemented and approved.
• Engaging CPO to ensure the necessary ADO is raised to better manage regulatory change in country and ensure oversight over manual workarounds.
• Having regular dialogue with key stakeholders to keep abreast of issues, process & product changes, regulatory changes, new policies, compliance reviews and audits.
• Collaborating on regulatory projects representing CIB Coverage VN.

• Assist the R&C Country Lead in driving appropriate culture and values. Setting appropriate tone and expectations for the team, working in collaboration with risk and control partners across all functions to effectively embed a strong culture of risk awareness and good conduct for CIB staff.
• Assist the R&C Country Lead in acting as a key point of escalation, identifying generic and operational risk issues and mitigating these effectively. Ensure the adoption of best practices for Risk & Control within the team, help drive efficiencies and act as a role model and providing guidance where required.

• Responsible for identifying operational risks for new products/ processes and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks in country.
• Responsible for raising awareness of business controls, governance and supervision responsibilities amongst relevant staff in the country and ensure an appropriate culture amongst all staff in this regard.
• Responsible for ensuring compliance with policies applicable to CIB which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for efficiency improvements.
• Responsible for speaking out on emerging risks for the businesses in country and across the region.
• Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for business staff and country Risk & Control Teams members.
• Responsible for peer review, audit socialization and overseeing remediation of (audit) findings, and exceptions.
• Responsible for developing strong working relationship with country, regional and Group risk, process and product stakeholders to facilitate end-to-end investigation of business issues.

• Participating in the effective…