Job Description & How to Apply Below
Responsibilities Review new deal packets within 1 business day and communicate any funding delays by phone and email promptly.
Document all communication with dealers, borrowers, and internal events.
Complete employer verification, insurance verification, and borrower welcome call.
Meet processing expectation metrics on a consistent basis, including reviewing and responding to correspondence from dealers the same day.
Effectively handle escalated non‑responsive deals and communicate with dealers in a professional manner.
Maintain positive working relationships with dealers and underwriters.
Other duties as assigned.
Qualifications Strong attention to detail.
Sense of urgency.
Excellent communication skills.
PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.).
Experience in loan processing preferred.
Competencies Does the right thing, takes action and adapts to change.
Self‑motivates, believes in accountability, focuses on results, makes plans and follows through.
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results.
Thives on a team, stays positive, lives our values.
Benefits Pay range: $36,608 – $55,000.
Paid Holidays & PTO.
Short and Long‑Term Disability.
Paid Life Insurance.
Lithia Learning Center.
Vehicle Purchase Discounts.
Wellness Programs.
Physical Demands Up to 1/3 of time: standing, walking, lifting up to 25 pounds.
Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Legal High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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