Master Financial Collection Agent

Position: Master Financial Collection Agent Role
Become a vital part of Master in Vaughan, Ontario, as a Financial Collection Agent focused on driving customer trust and financial accuracy. Your expertise will help safeguard the financial health of a respected HVAC-R distributor.

You will be a core member of a high-performing team, managing receivables and credit limits while maintaining professional and empathetic communication with customers and sales teams. The role requires 5 years of relevant experience and expertise in generating credit reports to facilitate better business decisions, empowering your independent judgment.

Key Responsibilities:

• Approve credit-limit exceptions with sound judgment

• Release orders for ready-to-ship inventory items

• Reconcile customer accounts efficiently and accurately

• Resolve sensitive collection cases with tact

• Manage respectful and professional communications

Requirements:

• Secondary School Diploma or relevant College degree

• 5 years in credit or collections roles in commercial settings

• Knowledge of accounting/ERP software is advantageous

• Proven detail-oriented approach and analytical skills

• Strong communication abilities to liaise effectively

Utilize your analytical skills and detailed focus to enhance financial operations and customer relationships at Master.
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