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Job Description & How to Apply Below
Step into the role of Front Office Manager at Hilton Garden Inn Vaughan Toronto and help shape exceptional guest experiences from day one. Oversee front office operations in our new hotel environment.
As a critical member of our opening team, you will manage all front office services, guiding the staff to deliver high-quality customer service. Achieving financial goals while nurturing a culture of excellence will be a key focus of your responsibilities, impacting guest satisfaction and team dynamics positively.
Key Responsibilities:
• Lead the daily functions of front office staff
• Communicate departmental strategies and maintain service standards
• Train staff on cash handling and security protocols
• Engage in proactive guest interaction and issue resolution
• Regularly inspect public areas for quality assurance
Requirements:
• Bachelor's degree in Hotel Management or related area
• 3+ years of management in Front Office/Guest Services
• Fluent in English; additional languages preferred
• Excellent interpersonal and analytical skills
• Ability to lift items weighing up to 50 pounds
Contribute to exceptional hospitality and take your career to the next level at Hilton Garden Inn Vaughan.
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