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Technical Account Manager - Retail Vertical

Job in Vaughan, Ontario, Canada
Listing for: Chad Management Group
Full Time, Seasonal/Temporary position
Listed on 2026-07-10
Job specializations:
  • Sales
    Client Relationship Manager, Account Manager, Sales Development Rep/SDR, Business Development
Job Description & How to Apply Below
Technical Account Manager
- Retail Vertical

Join to apply for the Technical Account Manager
- Retail Vertical role at Chad Management Group.

Our client is a rapidly growing technology company focused on the Retail Vertical, seeking an Account Manager to join their team.

Role and Responsibilities:

  • Client Relationship Management: Building and nurturing strong relationships with clients, understanding their needs, and ensuring satisfaction with the company's services or products.
  • Communication and

    Collaboration:

     Serving as the primary contact for clients, effectively communicating, training, and collaborating with internal teams to meet client needs.
  • Problem Solving: Addressing client issues promptly, finding solutions, and assisting on the Software to ensure satisfaction.
  • Sales and Growth: Identifying new business opportunities within existing accounts, developing strategies to increase revenue, and closing new deals.
  • Reporting and Analysis: Tracking account performance, preparing sales reports, and analyzing data for trends and improvements.
  • Account Planning: Developing and implementing plans to achieve goals like revenue growth.

    • Skills and Qualities:

  • Strong Communication

    Skills:

     Excellent verbal and written skills for effective interaction.
  • Customer Service

    Skills:

     Handling inquiries, addressing concerns, ensuring satisfaction.
  • Relationship Building: Maintaining strong client relationships, fostering trust.
  • Analytical

    Skills:

     Analyzing data, identifying trends, strategizing for performance improvement.
  • Problem-Solving

    Skills:

     Resolving issues effectively for client satisfaction.
  • Organizational

    Skills:

     Managing multiple accounts, tracking performance, prioritizing tasks.
    • Additional Details

    Seniority Level: Associate

    Employment Type: Full-time

    Job Function: Sales and Customer Service

    Industries: Technology, Information and Internet, Retail, IT Services and Consulting

    Referrals increase your chances of interviewing at Chad Management Group by 2x.

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