Sales Associate

Benefits:

• Training & development
• Free uniforms
• Flexible schedule

Job Title: Sales Lead
Location: Kleinburg, ON
Reports To: General Manager

At Kid Strong Kleinburg, we’re looking for a confident, people-first Sales Lead who thrives in a fast-paced, family-centered environment. This role is ideal for someone with a strong sales background who can build trust quickly, close leads confidently, and help us grow our Kid Strong Kleinburg community. You’ll be the first point of contact for families, guiding them from first inquiry to long-term membership, while supporting daily operations and contributing to a positive team culture.

Schedule:

• Weekends: 9:00 AM – 1:00 PM
• Weekdays: 3:00 PM – 8:00 PM
• 24 hours per week on average
• Evening and weekend availability is required

Salary: $18/hour + lead conversion bonus


What You’ll Do:


Sales & Lead Management

• Own the lead journey from initial inquiry to membership sign-up
• Respond to inbound leads and follow up with prospects using tools like Podium and Glo Fox
• Conduct in-person tours, calls, and follow-ups to drive conversions
• Clearly communicate membership options and help families find the right fit
• Track sales performance, lead pipeline, and trial conversions
• Represent Kid Strong at local events and community activations

Customer Experience

• Be the face of Kid Strong for new and prospective families
• Build strong relationships with families to drive referrals and retention
• Member Engagement:
  Resolve concerns and questions with clarity and care
• Ensure a clean, welcoming, and on-brand environment at all times

Team Support

• Collaborate with the General Manager and coaches to ensure strong execution of daily operations
• Help maintain consistency in branding, cleanliness, and service
• Support training of part-time staff on the Kid Strong experience and sales process

What You Bring:

• Experience in a sales-focused role, ideally with high-touch service or membership-based sales
• Strong communication and closing skills
• A welcoming, confident presence with the ability to build rapport quickly
• Tech-savvy with CRM and lead management platforms (Glo Fox, Podium, Hub Spot, or similar)
• Bonus:
  Background in fitness, coaching, education, or early childhood a plus
• Must have or be willing to obtain Standard First Aid & CPR-C and a Vulnerable Sector Check

Who You Are:

• Driven by goals and energized by meeting (and beating) targets
• Friendly, approachable, and calm under pressure
• Adaptable, organized, and solutions-focused
• Passionate about helping kids and families
• Enjoys working on a small but mighty team

If you're passionate about kids, love talking to people, and want to play a key role in helping our center grow, we’d love to meet you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Kid Strong Corporate.