Commercialization Manager

Commercialization Manager - Municipal Smart City Solutions

Position Type:
Contract with Smart City Water Inc.

Reporting to:
President

Initial Term: 1 Year, full time.

Location:

Based in Woodbridge, Ontario, Canada. The work will be hybrid but we reserve the right to have the contractor work full-time at the office except for sales. Work remotely (hybrid) and while traveling on client-visits. Ontario-focused, with potential opportunities across Canada and the United States.

Compensation:
Base salary plus sales performance incentives

Smart City Water Inc. and Civica Infrastructure Inc. are partnering to commercialize a new Smart City product in Ontario.

Smart City Water Inc. develops innovative and smart software systems for municipal infrastructure management. The systems help municipalities manage drainage infrastructure by automating existing ‘manual’ processes and developing new methods for more accurate collection, analysis, and reporting. This helps municipalities deliver better services faster, safer, and more efficiently. Civica Infrastructure Inc. has been in the business of delivering consulting and field contracting services to municipalities in Ontario that integrate sewer sensors, conduct inspections, analyze data, and develop models to manage sewer infrastructure.

The Smart City product has the clear potential to significantly change how municipalities manage sewer infrastructure.

We are seeking a highly motivated, senior, and hands‑on business development professional to help introduce and grow this new product/service in Ontario. As described in more detail below, the candidate will help complete a marketing and sales strategy involving lead generation and closing software and service sales and build long‑term trusting relationships with municipalities.

The Commercialization Manager will lead the commercialization and sale of Smart City Water’s SSCAP system and related integration/implementation, maintenance, and derivative consulting and contracting services.

This is a combined sales and management role, with approximately 60% of the focus on direct sales activity and 40% on management, coordination, mentoring, sales‑process development, and product‑release readiness from a customer perspective.

The successful candidate will be expected to generate qualified municipal leads, arrange meetings, deliver presentations and demonstrations, support proposals, close business, and help build long‑term customer relationships. The role will also involve mentoring junior sales and marketing support staff, helping coordinate commercialization activities, and ensuring that product releases are ready for customer adoption.

This is an excellent opportunity for someone who enjoys building a market, opening doors, explaining technical solutions clearly, guiding a small commercial team, and helping municipalities adopt new technology.

Will need to be in the office as determined by the President.

The initial focus will be on the Sanitary Sewer Condition Assessment Platform (SSCAP) system, a Smart City Water cloud software designed to help municipalities improve how they access, interpret, and use sanitary sewer condition (capacity and asset management), monitoring, compliance, and related infrastructure information.

The system is intended to help municipalities move beyond traditional reporting cycles by making relevant infrastructure data more accessible, practical, and actionable for planning, operations, compliance awareness, infrastructure prioritization, and earlier intervention.

• Working with senior staff to develop a clear plan for action, understanding municipal sales cycles and methods;
• Build a repeatable sales and marketing work plan for municipal customers;
• Developing strategies to encourage pilot projects and early adoption;
• Developing strategies for customer retention, renewals, and recurring revenue growth, through subscription up‑sells, consulting/customization, and contracting services;
• Generating qualified leads in the municipal and public‑sector market;
• Researching target municipalities, departments, decision‑makers,…