Job Description & How to Apply Below
In this pivotal role, you will coordinate schedules for technicians, ensuring timely service execution and customer satisfaction. You will be integral to the operations, handling everything from customer inquiries to invoicing processes. By tracking technician performance and maintaining compliance documentation, you will help uphold Daikin’s commitment to excellence in service delivery.
Key Responsibilities:
• Schedule and manage technician dispatch for service jobs
• Address customer inquiries with professionalism
• Track and record technician hours and attendance
• Manage job startup coordination and customer follow-up
• Ensure accurate invoicing and accounts receivable completion
Requirements:
• High School Diploma or GED is essential
• 2-4 years' experience in HVAC or similar services
• Familiarity with Astea or other service management tools
• Strong Microsoft Office skills
• Experience with HVAC technicians is an advantage
Join Daikin Applied to make a real impact in HVAC service and operations!
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