Field Service & Commissioning Technologist

Field Service & Commissioning Technologist – Controls, Electrical & Mechanical

Location
:
Onsite in Vaughan (Concord), ON + 30% travel to Canada and the US

About our client:

• Our client is a Canadian OEM that designs and builds high-performance rotating machinery for the wire, cable, umbilical, and hose industries. Its engineered equipment includes armouring, stranding, cabling, taping, and related material-handling systems installed at customer facilities across North America and internationally.

About the Role:

• The Field Service & Commissioning Technologist will support the complete lifecycle of this equipment—from electrical/mechanical assembly and factory testing through customer-site installation, PLC/HMI/drives commissioning, production startup, troubleshooting, training, and long-term service support. This is a hands-on position for someone who enjoys combining controls programming, electrical troubleshooting, machine commissioning, mechanical problem-solving, and direct customer interaction.

Responsibilities:

• Install, assemble, commission, test, and validate custom-engineered machinery at the client's facilities and customer sites.
• Perform electrical and mechanical assembly, machine checkout, I/O verification, component replacement, alignment, and corrective repairs.
• Install, configure, troubleshoot, and modify Rockwell Allen-Bradley PLC, HMI, drive, and motion-control programs.
• Diagnose faults involving PLC logic, HMI communications, VFDs, servos, motors, encoders, sensors, relays, safety circuits, industrial networks, and electrical panels.
• Execute factory acceptance testing (FAT), site acceptance testing (SAT), dry-cycle testing, production trials, alarm validation, safety validation, and final customer handover.
• Troubleshoot mechanical systems including gearboxes, bearings, rotating equipment, pneumatic circuits, hydraulic components, actuators, conveyors, brakes, and material-handling systems.
• Support equipment upgrades, engineering changes, software updates, retrofits, and preventative-maintenance activities.
• Train customer operators, electricians, maintenance teams, and supervisors on equipment operation, safety, troubleshooting, and maintenance requirements.
• Produce clear field-service reports, commissioning records, test plans, action lists, operating instructions, and technical documentation.
• Work closely with electrical, mechanical, software, production, and project-management teams to resolve field issues and improve machine reliability.
• Participate in root-cause analysis and feed field learnings back into product design, standard controls code, service procedures, and customer documentation.
• Travel approximately 30-50% throughout Canada and the United States, including overnight stays for installations, startups, emergency support, and customer training.

Job Requirements:

• Diploma or degree in Electrical Engineering Technology, Electro-Mechanical Engineering Technology, Mechatronics, Automation, Controls Engineering, or a related discipline.
• At least 3 years of hands-on experience in OEM machinery, industrial automation, field service, commissioning, controls engineering, or a comparable role.
• Demonstrated experience with Rockwell Allen-Bradley PLCs, ideally Control Logix or Compact Logix, using Studio 5000 / RSLogix.
• Practical HMI experience, preferably Factory Talk View ME/SE, including alarms, diagnostics, operator screens, and system troubleshooting.
• Practical drive and motion-control experience, including VFD setup, parameterization, tuning, motor control, servo systems, encoder feedback, and fault diagnosis.
• Strong electrical skills: reading schematics, control-panel wiring, I/O checkout, instrument/sensor troubleshooting, safety circuits, relays, contractors, and motor-control systems.
• Strong mechanical skills: assembly, alignment, rotating equipment, bearings, gearboxes, pneumatics, hydraulics, actuators, conveyors, and machine troubleshooting.
• Experience with FAT/SAT, installation, startup, commissioning, production ramp-up, customer acceptance, and technical training.
• Ability to read electrical, mechanical, pneumatic, and hydraulic drawings and turn them into practical troubleshooting actions.
• Clear technical-writing and customer-communication skills.
• Valid Ontario G driver’s licence, valid passport, and unrestricted ability to travel to the United States.
• Ability to safely lift and handle up to 50 lbs, work around machinery, climb ladders/stairs, and use hand and power tools.

Preferred qualifications:

• Siemens…