Apprentice Security Systems Technician

About New Age Group
For more than 25 years,  The New Age Group  has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities.

Position Summary
The Apprentice Security Systems Technician is an entry-level role designed for individuals looking to build a long-term career in the security, technology, and low-voltage industry.

Apprentices work directly under the supervision of experienced technicians while learning structured cabling, surveillance systems, intrusion alarms, access control systems, safety procedures, customer service, and professional work habits.

This position provides a clearly defined training path leading to Labourer, Technician I, Technician II, Senior Technician, and Lead Technician positions.

Apprentice Supervision Requirement
100% Direct Supervision Required
Apprentices are not permitted to work independently.

All work must be completed under the direct supervision of:

Labourer
Technician I
Technician II
Senior Technician
Lead Technician

The Apprentice is responsible and accountable for successfully completing all assigned training modules, safety certifications, and field competencies before advancing to Labourer.

Primary Responsibilities
Safety & Site Responsibilities
Follow all company safety policies.
Wear required PPE at all times.
Participate in daily safety meetings.
Complete Job Hazard Assessments as directed.
Follow Working at Heights requirements.
Maintain safe work habits.
Report hazards immediately.

Site Housekeeping
Maintain a clean and organized worksite.
Remove garbage and debris.
Organize materials and equipment.
Assist with material staging.
Maintain professional jobsite appearance.
Leave every site cleaner than it was found.

Tool Responsibilities
Clean company tools daily.
Organize tools and equipment.
Return tools to designated storage locations.
Report damaged or missing tools.
Learn proper tool handling and maintenance procedures.

Vehicle Responsibilities
Maintain vehicle cleanliness.
Organize vehicle inventory.
Load and unload materials.
Assist with vehicle inspections.
Report deficiencies promptly.

Structured Cabling Support
Assist senior staff with:

Pulling Cat6 cable
Pulling Cat6A cable
Installing cable supports
Labeling cables
Material staging
Cable pathway preparation
Telecommunications room organization

Security System Installation Support
Assist with:

Camera installation preparation
Access control rough-in
Alarm system rough-in
Equipment mounting preparation
Device labeling
Material organization

Warehouse & Inventory Support
Receive materials.
Organize stock.
Prepare project materials.
Maintain warehouse cleanliness.
Conduct inventory counts as assigned.

Training & Development Requirements
The Apprentice Development Program includes:

Health & Safety
Health & Safety Orientation
WHMIS
Working at Heights
PPE Requirements
Ladder Safety
Incident Reporting Procedures
Lockout / Tagout Awareness
Job Hazard Assessment
Site Safety Documentation

Aerial Lift Training
Aerial Lift Awareness
Scissor Lift Certification
Boom Lift Certification
Pre-Use Inspections
Safe Lift Operation
Emergency Procedures

Core Workplace Skills
Site Conduct
Professional Communication
Material Handling
Site Cleaning
Tool Cleaning
Vehicle Cleaning
Company Documentation Procedures

These competencies must be completed successfully before promotion to Labourer.

Required Qualifications
Education
High School Diploma or Equivalent Preferred

Experience
No industry experience required.

Experience in any of the following is considered an asset:

Construction
Electrical
Telecommunications
Security Systems
Warehousing
Customer Service

Physical Requirements
Ability to lift 50 lbs.
Ability to climb ladders.
Ability to work on construction sites.
Ability to work indoors and outdoors.
Ability to perform physically demanding work throughout the day.

Required Certifications
Must possess or be willing to obtain:

Working at Heights
WHMIS
Aerial Lift Certification
Valid Ontario Driver's License (Preferred)

Quality Standards
All employees are expected to follow New Age installation…