Field Service & Commissioning Technologist

Field Service & Commissioning Technologist – Controls, Electrical & Mechanical
Location :
Onsite in Vaughan (Concord), ON + 30% travel to Canada and the US
About our client:
Our client is a Canadian OEM that designs and builds high-performance rotating machinery for the wire, cable, umbilical, and hose industries. Its engineered equipment includes armouring, stranding, cabling, taping, and related material-handling systems installed at customer facilities across North America and internationally.

About the Role:

The Field Service & Commissioning Technologist will support the complete lifecycle of this equipment—from electrical/mechanical assembly and factory testing through customer-site installation, PLC/HMI/drives commissioning, production startup, troubleshooting, training, and long-term service support. This is a hands-on position for someone who enjoys combining controls programming, electrical troubleshooting, machine commissioning, mechanical problem-solving, and direct customer interaction.
Responsibilities:
Install, assemble, commission, test, and validate custom-engineered machinery at the client's facilities and customer sites.
Perform electrical and mechanical assembly, machine checkout, I/O verification, component replacement, alignment, and corrective repairs.
Install, configure, troubleshoot, and modify Rockwell Allen-Bradley PLC, HMI, drive, and motion-control programs.
Diagnose faults involving PLC logic, HMI communications, VFDs, servos, motors, encoders, sensors, relays, safety circuits, industrial networks, and electrical panels.
Execute factory acceptance testing (FAT), site acceptance testing (SAT), dry-cycle testing, production trials, alarm validation, safety validation, and final customer handover.
Troubleshoot mechanical systems including gearboxes, bearings, rotating equipment, pneumatic circuits, hydraulic components, actuators, conveyors, brakes, and material-handling systems.
Support equipment upgrades, engineering changes, software updates, retrofits, and preventative-maintenance activities.
Train customer operators, electricians, maintenance teams, and supervisors on equipment operation, safety, troubleshooting, and maintenance requirements.
Produce clear field-service reports, commissioning records, test plans, action lists, operating instructions, and technical documentation.
Work closely with electrical, mechanical, software, production, and project-management teams to resolve field issues and improve machine reliability.
Participate in root-cause analysis and feed field learnings back into product design, standard controls code, service procedures, and customer documentation.
Travel approximately 30-50% throughout Canada and the United States, including overnight stays for installations, startups, emergency support, and customer training.

Job Requirements:

Diploma or degree in Electrical Engineering Technology, Electro-Mechanical Engineering Technology, Mechatronics, Automation, Controls Engineering, or a related discipline.
At least 3 years of hands-on experience in OEM machinery, industrial automation, field service, commissioning, controls engineering, or a comparable role.
Demonstrated experience with Rockwell Allen-Bradley PLCs, ideally Control Logix or Compact Logix, using Studio 5000 / RSLogix.
Practical HMI experience, preferably Factory Talk View ME/SE, including alarms, diagnostics, operator screens, and system troubleshooting.
Practical drive and motion-control experience, including VFD setup, parameterization, tuning, motor control, servo systems, encoder feedback, and fault diagnosis.
Strong electrical skills: reading schematics, control-panel wiring, I/O checkout, instrument/sensor troubleshooting, safety circuits, relays, contractors, and motor-control systems.
Strong mechanical skills: assembly, alignment, rotating equipment, bearings, gearboxes, pneumatics, hydraulics, actuators, conveyors, and machine troubleshooting.

Experience with FAT/SAT, installation, startup, commissioning, production ramp-up, customer acceptance, and technical training.
Ability to read electrical, mechanical, pneumatic, and hydraulic drawings and turn them into practical troubleshooting actions.
Clear technical-writing and customer-communication skills.
Valid Ontario G driver’s licence, valid passport, and unrestricted ability to travel to the United States.
Ability to safely lift and handle up to 50 lbs, work around machinery, climb ladders/stairs, and use hand and power tools.

Preferred qualifications:

Siemens…