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Job Description & How to Apply Below
Become a Service Technician with Miele and ensure exceptional consumer experiences. Lead onsite resolutions for appliance challenges while fostering communication with the service team.
Miele is in search of a dedicated Service Technician to enhance customer satisfaction by effectively managing appliance repairs. With a minimum of 2 years of service experience, you will provide valuable feedback, train staff, and maintain clear communication with both the Regional Service Manager and technical teams. Effective navigation of Miele's systems is paramount to your success.
Key Responsibilities:
• Provide consumer support and resolve appliance issues
• Collaborate with peers for technical communication
• Organize vehicle and schedule daily jobs efficiently
• Offer technical support during RSM's absence
• Maintain strong relationships with third parties
Requirements:
• Minimum 2 years of appliance service experience
• Strong command of troubleshooting techniques
• Familiarity with Miele's operational systems
• Strong communication and decision-making skills
• Background in customer service/administration
Utilize your skills and knowledge to support Miele’s commitment to service excellence.
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