Medical Office Assistant I​/II, Regular and Per Diem Pool

Under direct supervision, performs a variety of clerical duties in support of a health or medical care delivery office or program. Support activities may include public service, records maintenance, document production and/or case management/processing.

The Medical Office Assistant plays a vital role in supporting high-quality patient care and safety within the Med Surg unit at Ventura County Medical Center. Operating in a fast-paced environment, this position manages essential clerical and operational tasks that keep the unit running efficiently. Key responsibilities include triaging incoming telephone calls, processing and breaking down patient medical charts, responding promptly to patient call lights, and supporting unit staff to maintain a safe, patient-centered care environment.

Medical Office Assistant I:
This is the entry level classification in this job series. Incumbents perform routine clerical and/or manual tasks with simple, clear-cut instructions involving no more than a few steps per task and possess some program knowledge (i.e., medical terminology and medical office operations).

Medical Office Assistant II:
This is the journey level classification in this job series. Incumbents perform a variety of clerical duties according to established criteria and prescribed procedures. Some independent judgment is required in choosing among alternative courses of action in mostly standardized operations or routine situations.

Medical Office Assistant I $23.00 - $30.50 per hour

Medical Office Assistant II $24.03 - $33.60 per hour

Medical Office Asst I-PDP $23.00 per hour

Medical Office Asst II-PDP $24.64 per hour

Medical Office Assistant I and II are trainee/entry level classifications, and Veteran’s Points may apply to eligible applicants. Documentation of military service must be submitted prior to closing of recruitment in order to receive points.

Incumbents may be eligible for educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.

Medical Office Assistant’s (all levels) are represented by the Services Employees International Union (SEIU) and are eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for these positions only. There is currently one (1) Regular Full-Time vacancy.

If appointed at the lower level, incumbent may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

OPENING DATE: 9/14/2026
CLOSING DATE: 9/18/2026

• Receives clients and answers phone calls; determines how incoming calls should be routed; directs people to appropriate locations, service, or information sources; answers routine questions; explains routine procedures, processes, or departmental activities; schedules appointments; obtains factual information to create or update files and charts; provides assistance in the completion of forms; assures federal and state confidentiality measures are followed.
• Compiles routine reports, records, and charts by extracting and/or tabulating information for a variety of sources such as files, reports, notes, logs, correspondence, and/or verbal instruction.
• Reviews and manages patient schedules to anticipate for missed…