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Customer Service Operations Lead
Job in
Ventura, Ventura County, California, 93003, USA
Listed on 2026-07-15
Listing for:
Staffmark
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, Call Center / Support
Job Description & How to Apply Below
Lead daily customer service operations and coordinate workflow for Customer Service Representatives;
Provide coaching, training, and performance feedback in partnership with leadership;
Monitor productivity, service levels, and customer service performance metrics;
Oversee order entry accuracy, fulfillment coordination, and key account communication;
Ensure compliance with EDI standards, retailer requirements, and customer processes
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