Retail Key Holder, Ventura,

Bev Mo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management, assisting the store during high-volume periods and supporting new employees. Excellent customer service and sales driving skills are essential.

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
• Arrive early to open the store and leave late to close the store
• Assist the store during high-volume periods and support new employees
• Knowledge of in-house products to provide customers with recommendations
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits
• Operate scanners, cash registers, and other electronics
• Follow proper age verification policies
• Ensure all prices and quantities is accurate and provide a customer receipt
• Process refunds and exchanges
• Monitor the sales floor to prevent theft and minimize loss, conducting bag checks and ensuring adherence to security procedures
• Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Train new employees on store procedures, product knowledge, and customer service standards

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
• Ability to work with fluid schedules; be available during peak hours and support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling
• Team-oriented mentality
• Ability to lift up to 49 pounds
• High School Diploma or equivalent

• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through All One Health (formerly Carebridge)

• Gopuff pays employees based on market pricing; pay may vary depending on location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
• Ventura, CA: $17.65 per hour
• The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.