Lead Senior FullStack Software Engineer, Rapid Customer Enablement

WHAT WE DO

The Customer Success Excellence (CSX) team is The Trade Desk's customer-focused engineering team which takes on high value, measurable, tactical feature work across our platform to capture positive financial outcomes and improve external relationships. We own the full arc from identifying opportunities to delivering solutions that moves the business.

As a Lead Senior Software Engineer, you will be a technical as well as a people leader within CSX - shaping how we scope, plan, and ship high-value work across The Trade Desk platform. This is a hybrid role where you will balance your time between design, coding and driving technical direction, while also managing a team of engineers and facilitating the agile practices that keep delivery sharp and sustainable.

• Technical leadership
  • Demonstrate strong full-stack engineering skills and deliver high-quality, production-ready software.
  • Act as an active reviewer in design and code reviews, raising the technical bar for the team.
  • Shape technical approaches for complex, ambiguous problems and help engineers make sound design and implementation choices.
  • Translate customer pain points and operational bottlenecks into well-scoped engineering work with clear, measurable goals.
  • Communicate trade-offs, risks, and technical decisions clearly to product, business, and engineering stakeholders.
• People leadership & management
  • Manage a small team of engineers, holding regular 1:1s and leading performance and growth conversations.
  • Give candid, constructive feedback that helps people grow while maintaining trust and psychological safety.
  • Invest in career development by helping engineers build and execute on clear growth plans.
  • Foster an inclusive, collaborative team culture that values diverse perspectives and shared ownership.
  • Build trust through consistency: follow through on commitments, surface blockers early, and keep the work moving.
  • Navigate ambiguity by proposing pragmatic paths forward for under specified customer or operational problems and aligning stakeholders.
  • Represent the team in cross-functional discussions, ensuring shared understanding of priorities, timelines, and risks.

• You have 8+ years of full-stack experience with excellent engineering fundamentals. You can dive into code and systems design, raise the technical bar through thoughtful reviews, and make pragmatic trade-offs that balance quality, speed, and risk.
• You have a Bachelor's/Master's level degree in computer science or relevant engineering-related field or equivalent experience. What is most important to us is what and how you can contribute, which is why our consideration is not limited by the level of education you have.
• You have a track record of leading small, high-performing engineering teams while also making significant, end-to-end individual contributions to complex software projects. You think beyond the immediate task to deeply understand the customer and business "why" behind the work.
• You are a driver. You bring structure and momentum to ambiguous customer and operational problems, shaping them into clear, measurable engineering goals and ensuring the team ships high-value work consistently.
• You are customer-obsessed. You naturally translate customer pain points, operational bottlenecks, and financial opportunities into scoped engineering work that has measurable business impact.
• You communicate with clarity and candor. You can explain technical decisions, trade-offs, and risks to engineers, product partners, and business stakeholders in language that builds alignment and trust.
• You are an empathetic people leader. You invest in your engineers' growth, give direct but caring feedback, and create the psychological safety needed for honest discussion, healthy disagreement, and shared ownership.
• You are comfortable managing both the work and the team. You run effective 1:1s, guide performance and growth conversations, and support engineers in building and executing on clear development plans.
• You foster an inclusive, collaborative culture. You seek out diverse perspectives, invite challenge to your own ideas, and optimize for the best outcome for the team and the business-not for individual credit.
• You navigate ambiguity with confidence. When problems, requirements, or stakeholder inputs are under specified, you propose pragmatic paths forward, surface trade-offs, and drive toward decisions.
• You are execution-focused and reliable. You follow through on commitments, surface blockers early, and are known as someone who can be trusted to keep critical work moving across teams and functions.

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non‑discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk…