Marketing Operations Program Manager

Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power Stripe's global marketing engine. We partner closely with Growth, Demand Generation, Regional Marketing, Lifecycle, Sales Development, and Marketing Technology teams to ensure campaigns are executed with precision, prospect data is accurate and actionable, and our marketing technology stack operates at scale.

We are systems thinkers and operational leaders focused on improving the workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively. Our work spans campaign operations, marketing automation, prospect data management, and cross‑functional program delivery.

We are looking for a Marketing Operations Program Manager to own and drive critical operational programs across campaign execution, prospect data management, and marketing process improvement. This role sits at the intersection of marketing technology, data operations, and program management — and requires someone who can move fluidly between strategic planning and hands‑on execution.

You will serve as a process owner for key marketing operations work streams, partnering with stakeholders across marketing, sales, and engineering to deliver scalable solutions that improve efficiency, data quality, and pipeline impact.

• Responsibilities can include the following and will vary by area of coverage
• Create and lead programs to transform marketing and sales development with AI programs like AI SDRs and agentic marketing campaign production
• Own end‑to‑end program delivery for marketing operations initiatives; maintain program communications, track milestones, coordinate cross‑functional work streams, and provide regular updates on roadmap progress
• Serve as the process owner for campaign execution workflows across email, landing pages, and paid media, supporting Growth, Lifecycle, and Global Campaigns marketing teams
• Scope campaign requirements, assess complexity, and lead capacity planning to ensure smooth and timely execution across teams and regions
• Consult on best practices in Marketo and Braze, with a focus on automation, scalability, and operational design; design complex nurture and trigger campaigns and standardize them for broader use
• Own prospect data programs including marketing database growth strategy using first‑party and third‑party sources, ensuring the marketing database is healthy, deduplicated, and compliant
• Drive sales contact data completeness and accuracy for target accounts — managing third‑party data vendor relationships, defining data enrichment workflows, and partnering with Sales Development and Sales Operations to ensure contact coverage meets pipeline goals
• Lead programs to address recurring operational challenges; define objectives, success metrics, and build repeatable processes that scale
• Partner with Engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
• Coordinate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch‑blocking issues, and elevate risks as needed
• Drive ongoing improvements in marketing operations through process innovation, automation, and the adoption of AI‑powered tools to increase productivity and transform workflows
• Maintain scalable documentation and support coordination with offshore production teams and cross‑functional partners across time zones

We're looking for someone who meets the minimum requirements to be…