Admissions Scheduler

Job Details

Job Location:

VV
- Bradford
- Bradford, VT 05033

Position Type:
Full Time Salary Range: $22.00 - $24.00 Hourly Job Shift: Day

• Coordinate and schedule patient admissions for inpatient substance use treatment services
• Serve as a primary point of contact for incoming referrals, providing clear communication and guidance throughout the admissions process
• Collaborate with clinical staff, case managers, and external partners to ensure seamless patient transitions into care
• Work closely with community providers to coordinate Methadone and Medication-Assisted Treatment (MAT) services prior to admission
• Communicate and coordinate with correctional facilities to arrange continuation of care and treatment planning for incarcerated individuals
• Maintain accurate and up-to-date scheduling records and patient information using Excel and internal systems
• Manage multiple priorities in a fast-paced environment while meeting deadlines and maintaining attention to detail
• Demonstrate excellent phone etiquette, professionalism, and empathy when speaking with patients, families, and referral sources
• Ensure all admissions documentation and scheduling details are completed accurately and in compliance with regulatory standards

High school diploma or equivalent required; associate or bachelor’s degree preferred

• Prior experience in healthcare scheduling, behavioral health, or substance use treatment strongly preferred
• Proficiency in Microsoft Excel and general computer systems
• Strong organizational skills with exceptional attention to detail
• Ability to work effectively in a fast-paced, high-pressure environment
• Excellent verbal communication skills and professional phone etiquette
• Demonstrated ability to collaborate with multidisciplinary teams and external agencies
• Knowledge of addiction treatment services and Medication-Assisted Treatment (MAT) is a plus

• Strong multitasking and time management abilities
• High level of motivation and accountability
• Compassionate, patient-centered approach
• Problem-solving mindset with the ability to adapt to changing priorities
• Ability to handle confidential information with discretion and professionalism