Administrative Associate

Description

Join the Vermont Foodbank as an Administrative Associate and help create a welcoming experience for participants, volunteers, donors, community partners, and staff. We’re looking for a friendly, organized, and adaptable team member who enjoys helping people and supporting a meaningful mission.

• Welcome visitors and provide excellent front desk service.
• Answer calls and connect people with the right resources.
• Support staff with administrative and EPeC-related tasks.
• Balance multiple priorities with accuracy and confidentiality.

• Friendly, professional, and organized.
• Strong communicator and team player.
• Adaptable and comfortable in a busy environment.

Because you’ll do work that matters
. Be part of an equity-minded organization working to ensure everyone in Vermont has enough food every day!

• Full-time, in-person role based in Barre, VT.
• Health insurance (100% employer-paid)
• Dental (90% employer-paid)
• Vision, Life Insurance (100% paid)
• Short & Long Term Disability (100% paid)
• 403(b) retirement plan with employer contribution after 1 year
• 16 paid holidays (including the week between Christmas and New Year’s)
• Vacation + Sick PTO accrual, 5 personal PTO days each year
• Paid Family & Medical Leave, paid bereavement, paid jury duty & civic engagement leave

The Administrative Associate is the face of the organization, providing front desk reception and customer service for the main office. Primary duties include answering and directing incoming calls, welcoming and directing visitors. This role interacts frequently with participants, donors, community partners, volunteers, and staff members in the daily operations of the Foodbank, requiring confidentiality and excellent customer service at all times.

Working closely with the Director of EPeC (Equity People, and Culture) & Administration, the Office of the CEO, and EPeC team,, this position supports supervisors and staff across a variety of administrative and EPeC related tasks. Success in this role requires the ability to shift between multiple priorities with focus and accuracy in a busy environment.

Building equity and social justice into Vermont Foodbank’s organizational practices is everyone’s responsibility, and it requires the commitment and collaboration of every employee and team. Therefore, everyone is expected to honor diversity, contribute to an inclusive organizational culture, and leverage their own personal agency and scope of influence to center equity.

• Work cooperatively with staff and volunteers to support the mission of the Foodbank to meet and sustain organizational goals.
• Positively contribute to an organizational culture of safe and secure food handling, warehousing, and distribution.
• The Foodbank relies on volunteers every day to fulfill our mission. All Foodbank employees must support our culture of philanthropy by treating every volunteer with appreciation and respect.
• This position will occasionally be required to travel to other Foodbank locations and to attend required meetings, trainings, etc. Some out-of-area and overnight travel may be expected.

• Contribute to a culture that enables the organization and our people to be successful.
• Performing reception duties for the Barre Main Office:
  Answering and directing incoming calls, greeting, and directing visitors.
• Maintain cleanliness of lobby area and volunteer check-in station.
• Maintain cleanliness and order in supply room.
• Maintain Foodbank correspondence - sort, distribute and post daily mail. Process all in-coming and outgoing UPS, DHL and Federal Express…