Operations Data Analyst

Our Foundation

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity & Respect | Ownership & Initiative | Commitment to Quality & Craft | Learning & Growth Together

The Operations Data Analyst supports enterprise-wide operational decision‑making through data, insights and reporting. This role partners closely with the VP of Enterprise Operations and operations leaders across the business, delivering ad‑hoc analyses and developing reporting to inform fulfillment, capacity planning, inventory management and production efficiency. This position requires strong analytical skills with curiosity and a willingness to deeply learn Simon Pearce’s unique manufacturing, fulfillment, and inventory environment.

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life & disability, paid time off, flexible holiday time, 401k retirement plan with employer match, and tuition reimbursement assistance. Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.

• Conducts ad hoc analyses to support operational decision‑making across fulfillment, production, inventory, and capacity planning.
• Builds, maintains, and improves dashboards and reports that track key operational metrics.
• Partners with operations leaders to define, refine, and monitor KPIs aligned with business goals.
• Translates complex data into clear, actionable insights for technical and non‑technical audiences.
• Identifies trends, risks, and opportunities within operational data and proactively surfaces insights.
• Ensures accuracy, consistency, and usability of operational reporting.
• Develops a strong understanding of Simon Pearce’s operational workflows, systems, and constraints.
• Serves as a key analytical support resource to the VP of Enterprise Operations, supporting both day‑to‑day questions and longer‑term strategic initiatives.
• Collaborates cross‑functionally with fulfillment, production, inventory, and planning teams

• Bachelor’s degree or equivalent practical experience demonstrating strong analytical, problem‑solving, and data skills.
• Minimum 2 years of experience in an analytical role (e.g., data analyst, operations analyst, supply chain analytics, finance analytics).
• Experience building reports and dashboards using data and reporting tools (e.g., Excel/Google Sheets, SQL, Tableau, Power BI, Looker, or similar).
• Strong analytical and problem‑solving skills, with the ability to work through ambiguity.
• Ability to clearly communicate insights and recommendations to non‑technical stakeholders.
• High attention to detail and a strong sense of ownership and accountability.
• Willingness and curiosity to learn business context and operational processes

• Experience in manufacturing, fulfillment, or supply chain environments.
• Familiarity with inventory, capacity, or production efficiency metrics.
• Experience supporting senior leaders.
• Exposure to ERPs or operational data systems.
• Experience with Net Suite Analytics Warehouse (NSAW).

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually quiet.

• If remote, this role will require travel to headquarters in Windsor VT up to once/quarter.

Simon Pearce is committed to the policy of equal employment opportunity and to provide all employees with the work environment necessary to enable them to advance on merit as far as their talents and skills will take them, without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a protected class of veteran, or any other legally protected status.