Senior Programs and Business Operations Manager

Join to apply for the Senior Programs and Business Operations Manager role at Airbnb

Join to apply for the Senior Programs and Business Operations Manager role at Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe.

The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. Our teammates work on commercializing Airbnb’s new and existing businesses, helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnb’s global supply of high-quality stays, Experiences, and Services, and executing Airbnb’s global strategy in the market.

With a focus on business strategy, quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and success in its next chapter.

The Business team, which sits within this organization, provides business critical insights using analytics, ensures cross-functional alignment of goals and execution, and helps teams drive new initiatives forward. We stay focused on aligning the highest-level business priorities with strong day-to-day operations, and help evolve early stage ideas into future growth initiatives.

The Difference You Will Make

As a Senior Programs and Business Operations Manager, you will play a pivotal role in driving growth and new initiatives for Airbnb’s stays business. You will be responsible for co-developing and executing innovative strategies that align cross-functional teams, enabling high-impact growth. Your attention to detail, strong analytical skills, and ability to support multiple priorities will be crucial to your success in this role.

A Typical Day

• Operational Excellence:
  Leverage your analytical skills to translate data-driven insights into actionable operational plans that enhance the performance of our stays business, and build efficiency into our systems.
• High-Impact Contribution:
  Contribute to complex and time-critical projects for leaders by quickly understanding context and developing a prioritized approach for resolution.
• Actionable Insights:
  Execute sophisticated quantitative analyses and advanced modeling that translates data into actionable insights.
• Cross-functional Alignment:
  Collaborate with cross-functional teams, including product management, finance, marketing, sales operations, and supply, to achieve shared objectives that deliver meaningful business results.
• Executive Support:
  Contribute to executive communications by preparing polished presentations and identifying key takeaways.

• BA/BS degree or equivalent practical experience.
• 5+ years of experience in Management Consulting, Investment Banking, Corporate Strategy, or equivalent experience in a technology/media company.
• Conduct qualitative and quantitative analysis and deliver insights to broader team
• Familiarity with database query, statistical analysis, and/or SQL coding.
• Outstanding spreadsheet modeling and presentation production skills.
• Effective problem-solving, analytical, communication and interpersonal skills.
• Data driven, can do attitude, strategic thinker and passion for new products and solutions.
• Capable of self-learning and developing tools to enhance processes, interpreting business risks, and recommending best practices.