Mountain Operations Administrative Supervisor

Job Details

Job Location:

Killington, VT 05751, Position Type:
Full-Time Year Round, Salary Range: $53,000.00 - $63,000.00 Salary/year, Job Category:
Mountain Operations, Compensation and Benefits:

Compensation:
Salary, adjusted based on experience

• Benefits:
  Full-time, year-round, benefitted position including;
• Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
• 401(k) retirement plan (with company match up to 5%)
• Paid parental leave
• Paid time off, holiday and sick pay
• Free season pass for employee/dependents
• Privileges at several other resorts
• Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)

The Mountain Operations Administrative Supervisor is a cross-functional working supervisor who coordinates and executes day-to-day administrative, project, financial, safety, communications, information management, and operational support functions across Mountain Operations.

Working closely with the Mountain Operations Administration Manager, the Administrative Supervisor takes direct ownership of Dispatch operations and assigned administrative processes while partnering across departments to ensure systems operate effectively, projects remain organized, information flows efficiently, and commitments receive consistent follow-through.

Responsibilities and essential job functions include but are not limited to the following:

• Maintain administrative systems and workflows that support the collection, organization, and distribution of operational, financial, project, safety, and departmental information, assist department managers and supervisors as needed.
• Track assigned action items, deadlines, reporting requirements, and follow-up commitments; communicate status and escalated barriers when needed.
• Identify opportunities to improve administrative efficiency, communication, and organizational effectiveness.

• Lead the day-to-day operation of Mountain Operations Dispatch, including work assignments, schedule development, one-on-one meetings, coaching, performance management, recognition, and accountability.
• Monitor Dispatch performance, service levels, and workload; identify and implement improvements to operating procedures, employee development, and communication processes.
• Maintain sufficient working knowledge and proficiency to perform Dispatch functions and support operational continuity when necessary.
• Coordinate with the Administrative Manager regarding staffing risks, employee relations, performance concerns, resource needs, and significant operational issues.

• Coordinate the day-to-day administration of operational communication systems, including radios, repeaters, rental radios, and related communications equipment.
• Maintain equipment inventories, system records, standard documentation, and service histories.
• Troubleshoot reported issues and coordinate repairs, maintenance, communicate operational impacts to affected departments.
• Support system testing, improvement projects, user training, and implementation of standards established with the Administrative Manager.

• Maintain departmental checkbooks, budget tracking records, purchasing information, and other administrative financial systems, including support for capital tracking, project accounting, purchase order administration, and expense tracking.
• Collect, validate, and report financial information; monitor purchasing and financial-process follow-up; and identify, communicate, and escalated missing information, exceptions, or concerns as appropriate.

• Maintain records associated with safety training, incident reporting, corrective actions, audits, and compliance activities as assigned.
• Support the organization, review tracking, and maintenance of operational policies, procedures, manuals, and related documentation.
• Coordinate collection and distribution of information related to safety initiatives, training programs, and compliance requirements.
• Assist with tracking follow-up items and action plans resulting from audits, inspections, incidents, or safety initiatives.

• Support capital projects, operational initiatives, and…