More jobs:
Managed Services CSM Retention, Unlimited PTO
Job in
Essex Junction, Chittenden County, Vermont, 05452, USA
Listed on 2026-06-10
Listing for:
Model N
Full Time
position Listed on 2026-06-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: Essex Junction
A leading technology company is seeking a Customer Success Manager to enhance customer relationships and drive value from managed services. This role requires a strategic mindset for managing customer expectations and ensuring service delivery excellence. Ideal candidates will have over 5 years of experience in customer success within SaaS environments, strong communication skills, and the ability to identify growth opportunities.
The role includes monitoring customer satisfaction and leveraging data to drive improvements.
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