Student Success Advisor

Location: Lyndon

## Student Success Advisor Apply locations:
Lyndon, VTtime type:
Full time posted on:
Posted Todayjob requisition :
R-2026115
** BASIC FUNCTION
** Serve as student success advisor for a caseload of new undergraduate students in their first year ilitate a smooth transition into the university through personalized onboarding, including registration for first semester classes. Create a support network for advisees based on their individual needs and experiences. Help advisees establish goals and connect to their purpose in college while preparing them to effectively navigate their academic experience and beyond.
** ESSENTIAL DUTIES & RESPONSIBILITIES
*** Serve as student success advisor for an assigned caseload of undergraduate students who are in their first year at VTSU, that includes working collaboratively across departments and within Student Success to achieve Vermont State University student success goals, the university’s mission and vision, accessibility requirements, and diversity, equity, and inclusion initiatives.
* Demonstrate inclusivity and provide excellent customer service in all modalities, including in-person, telephone, e-mail, video call, live chat, texting, and the like.
* Support incoming new students to make a successful transition into VTSU, register for the first semester, and progress toward graduation or completion, including:
* Use of advising, registration, and support tools, forms, and resources.
* Comprehension of degree requirements and the ability to monitor time to completion.
* Fielding questions about how transfer, dual enrollment, and other previously earned college credit apply toward program requirements.
* Connect advisees with other departments or resources as necessary (i.e., Career Services, Academic Support, Financial Aid/Billing, Wellness & Counseling, Residential Life, International Student Support, etc.)
* Work closely with faculty advisors to coordinate and provide team support for advisees.
* Assist with major exploration for undeclared advisees or advisees considering changing majors.
* Provide career and work readiness advising by:
* Identifying and explaining connections between majors, general education, and career paths.
* Motivating students to participate in career/major exploration activities, strengths inventories, assessments, and other career readiness tools.
* Facilitating enrollment in internships, micro-credentials, and other hands-on learning opportunities as part of the career development process.
* Supporting students to collect work readiness artifacts in an e-portfolio or the like.
* Administer advising surveys and provide follow-up support to advisees as needed.
* Collaborate with CNX1 instructors to support students as needed.
* Assist with the development, implementation, and assessment of interventions and programming designed to reduce achievement gaps among student groups, as determined by data analysis.
* Provide specialized advising to advisees who are on academic probation or otherwise at risk.
* Participate in events (for example, Early College/VAST, TRIO, Registration events, onboarding, orientation, etc)
* Use the advising system to enter meeting notes, track progress, and perform outreach to advisees.
* Manage and respond to faculty and staff-initiated alerts and automated alerts for advisees and other students as needed.
* Serve as member of CARES Early Alert team
* Support high school students enrolled in VTSU-taught courses through group onboarding and advising alert management, follow-up, and support.
* Support advisees through the study abroad/away exploration and application process.
* Conduct interviews with advisees who have indicated they wish to exit the university or take a leave of absence.
* Serve on university committees and perform other advising duties as assigned.
** SUPERVISION RECEIVED
** Direct supervision is received by an Associate Director of Advising.
** MINIMUM QUALIFICATIONS
** Bachelor’s degree in appropriate discipline. Two to four years relevant experience, or experience  from which comparable knowledge and skills are acquired.
** PREFERRED QUALIFICATIONS
** Master’s degree in appropriate discipline with two to four years…