Eligibility Specialist I - Interim
Listed on 2026-08-05
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Government
Eligibility Specialist I - Interim
The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 6 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont. ESD Leadership recognizes that the division's biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce.
This position is located in the Hartford district office which is known for teamwork, strong community partnerships, office comradery.
The primary role of the Eligibility Specialist I is to determine eligibility of those who have applied for benefits. The Eligibility Specialist I is also responsible for providing timely and accurate benefits to those who meet the criteria. ESD is looking for someone to join this team who: can demonstrate empathy, concern, and respect for all customers is a critical thinker who can apply program rules to complex and dynamic situations thrives in a busy work environment is effective in assisting customers over the phone and in-person (if this is a district position) has experience working with individuals who may be distraught and emotional enjoys working on a team is open to learning new technology
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.
The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
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