Epic Medical Analyst

Overview

Support the implementation, optimization, and ongoing maintenance of Epic EHR modules to improve clinical workflows and patient care across a healthcare organization. This is a fully onsite role based in Jamaica, NY.

• Epic System Configuration & Support — Configure, maintain, and optimize Epic modules to support clinical and operational workflows.
• Troubleshoot system issues and ensure optimal application performance.
• Support system upgrades, patches, and enhancements through testing and validation.
• Workflow Analysis & Optimization — Analyze current clinical and administrative workflows to identify improvement opportunities; partner with stakeholders to design and implement Epic-based solutions that enhance efficiency and patient care; translate business and clinical requirements into system configurations and functional designs.
• User Training & Support — Provide training and ongoing support to end users on Epic functionality and best practices; respond to user inquiries and resolve application-related issues; develop and maintain training materials, user guides, and documentation.
• Reporting, Testing & Quality Assurance — Utilize Epic reporting tools to extract and analyze data for operational and quality improvement initiatives; conduct system testing and quality assurance to ensure changes meet requirements and function as intended; participate in process improvement initiatives to enhance system accuracy, efficiency, and usability; work closely with clinical, IT, and administrative teams to support implementation and ongoing optimization efforts;
  
  ensure system requirements are clearly understood and effectively delivered.

Required Qualifications

• Bachelor’s degree in Computer Science, Healthcare Information Technology, Health Information Management, or a related field.
• Minimum of one year of hands-on experience building, maintaining, or supporting Epic modules.
• Strong understanding of healthcare operations and clinical workflows.
• Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications

• Epic Certification in relevant modules such as Epic Care Ambulatory, Epic Care Inpatient, or Clinical Documentation.
• Two or more years of Epic application experience.

Preferred Tools & Skills

• Epic EHR applications and reporting tools
• Microsoft Office Suite
• Knowledge of HIPAA and healthcare data privacy regulations
• Strong analytical and troubleshooting skills

Attributes & Mindset

• Detail-oriented with strong documentation skills.
• Able to manage multiple priorities in a complex healthcare environment.
• Comfortable collaborating with clinical, technical, and administrative stakeholders.