Resort Reception Agent; Part-Time

Unlock your potential at The Essex Resort & Spa! Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.

• All room clerk functions, i.e. the friendly and efficient checking in and out of guests.
• All cashier functions to include accurate posting of charges to individuals and groups, and maintenance of cash receipts and hotel banks.
• Reservation functions including entering and updating group files.
• Concierge functions (instructing guest on local entertainment, etc.).
• Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources.
• Maintain the highest level of employee/guest relations.
• Maintain a good working relationship with all Departments.
• Monitoring, selling and posting items from the Sundries shop.
• Enthusiastically collecting guest feedback/comment cards.

• Ability to work any assigned shift/work schedule.
• Any other task, written or verbal, assigned by Management.

• High school diploma or equivalent experience/training.
• Ability to accomplish necessary tasks on a computer.
• Ability to effectively communicate in the English language.

Pay rate is $18/hour.

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

• Restaurant.
• Spa (on treatments and products).
• Cook Academy.

• Memberships to The Edge Sports & Fitness.
• Discounted Stays at the hotel for employee, friends and/or family.
• Movie tickets to Essex Cinemas.
• Essex Experience (varies by business).
• Discounted Stays at other New England Inns & Resorts as part of the NEIRA program.
• Discounted Ski passes to Smuggler’s Notch & Sugarbush/IKON.

• Complimentary use of the on-site fitness center.
• Complimentary use of the on-site Tennis courts.
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age).